Associate Claims Examiner

2 weeks ago


Manchester, United Kingdom CNA Hardy Full time

**Position Summary**

We seeking to hire an Associate Claims Examiner to join our Manchester team. The role will mainly focus on financial lines claims.

**Key Responsibilities**
- Negotiates and agrees claims within designated authority and with management supervision, liaising with underwriters, adjusters and brokers
- Reviews policy coverages and claims documentation in accordance with company guidelines and standards to determine if coverages apply, escalating issues as needed.
- Interacts with claims personnel on issues relating to specific claims and other topics concerning the claim handling of claimants and insured.
- Effectively manages loss costs and claim expenses.
- With assistance manage the appointment and performance of experts and outsourcers.
- Maintains all claims records accurately and efficiently
- Maintain and adhere to the claims philosophy, processes and guidelines
- Report on claims matters as required to the Claims Management and underwriters
- Maintain professional service standards at all times; protecting and promoting the CNA Hardy brand
- Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance
- May perform additional duties as assigned.

**Skills, Knowledge & Experience**
- Strong desire to develop a wide breadth of knowledge and understanding of claims practices.
- Good verbal and written communication skills with the ability to develop positive business relationships with internal and external customers.
- Strong ability to identify, analyse and solve problems as well as the ability to learn rapidly and adapt quickly to change.
- Ability to work independently.
- Developing decision-making skills.
- Knowledge of Microsoft Office Suite as well as other business-related software.
- Developing time management skills.
- Flexibility in and willingness to learn and develop expertise in different business lines.
- Ability to manage and prioritise tasks and projects.
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position


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