Chemotherapy Day Unit Administrator

6 months ago

London, United Kingdom London North West University Healthcare NHS Trust Full time

An exciting opportunity has arisen within the Chemotherapy Day Unit Department for a highly efficient administrator who can support the patient flow through the Day Unit.

We are looking for an individual who is flexible and enthusiastic as well as being resourceful, who has experience in working within a NHS hospital setting.

You will be able support the day unit with a range of administrative duties which includes reception duties, greeting patients on their arrival, inputting admissions, discharges, waiting list entries on the patient administration systems such as PAS/Cerner and manage new referrals to the service which includes; booking appointments, recording data and communication with patients

You will need to be organised, efficient and accurate and be able to prioritise work.

You will need to have experience of managing all office based administration, including effective and appropriate letter writing skills. Possess excellent customer services skills including telephone and face to face contact with patients and their families.

You should have the ability to think calmly and logically under pressure and have a positive attitude to maintaining high standards at all times. You will be quick to learn, be able to work as part of a team and also possess the ability to work unsupervised using your own initiative.

If you have proven experience of the above, in a busy fast paced role this could be the job for you.

Please also see attached job description

Key Responsibilities

Manage new referral in timely manner facilitating access to clinical investigations as needed

Scheduling of patients chemotherapy appointments

Provide a reception service including greeting visitors and patients and advising appropriate nursing team of arrival

Prepare, run and cash up clinics and ensure that all case notes, test results, x-rays, report etc. are available before the commencement of daily service.

Manage waiting list entries and bookings for the service

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

**We run major acute services at**:
**Northwick Park Hospital**: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

**St Mark’s Hospital**: an internationally renowned specialist centre for bowel disease

**Ealing Hospital**: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

**Central Middlesex Hospital**: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.

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