Team Leader

6 months ago

Oldbury, United Kingdom Hughes Electrical Full time

Why come and work with us?

Hughes is a family company with family values that have been trading for over 100 years. We pride ourselves on these values and our commitment to our staff and customers alike. This commitment and support also extend beyond our location boundaries. We encourage our teams to support good causes in their local communities.
We feel hard work should be rewarded, that is why our employee benefits include:

- A generous hourly rate.
- Employee Discount (after a qualifying period)
- Generous Maternity and Paternity.
- Generous holiday allowance calculated at 6.6 times your weekly contracted hours.
- Training and Development programs including fully funded apprenticeship opportunities.
- Support for community projects.
- Wellbeing support provided by the Retail Trust which is free to use for all our employees.
- Healthshield Cash Plan
- Life Insurance.
- The opportunity for free use of Company Holiday Lodges.
- Discounted Gym membership.
- Recognition for Long Service.

We are excited to offer a new opportunity as a Warehouse Team Leader in the Oldbury Depot.
The successful applicant will be responsible for the office and stock across the Warehouse and Depot, approximately 10 staff, and overseeing the tasks that these teams perform.
We are looking for an engaging personality, able to build rapport with your team and provide guidance and support. You will be able to develop the team to exhibit the values of the Company and promote these within the work they do to facilitate the operation of the depot.
What does the role include?
- Ensuring that the team are well informed and that they’re regularly communicated with through daily briefings and weekly meetings.
- Recruiting and inducting new team members if vacancies become available.
- Driving your personal development, learning new skills and knowledge, and helping the team to do the same.
- Taking ownership of the planning processes
- Manage Good in Diary
- Administering customer care issues and daily communications.
- Using Dayforce to plan your team’s shifts and ensure the best coverage of depot tasks.
- Working with all the systems used across the department and necessary for the ordering of consumables and uniforms.
- Actioning reports that are needed for keeping other aspects of the business informed and updating the system.
- Maintaining depot compliance with audit processes, vehicle management and health and safety.

What skills and experience are required?
- The ability to identify inefficiencies, and barriers to good performance, to improve the experience of our teams and customers.
- A capability to learn new skills and the ability to build trust and rapport with your team and colleagues.
- Listening to your team and learning from co-workers and customers to understand our processes, and systems and recognize opportunities for improvement.
- Experience in leading or managing a team.
- Knowledge of company administration processes.
- A good understanding of the Transend system and capacity management.
- Flexibility when business needs and expectations change.
- Experience with administrative systems of a Warehouse, Host access knowledge and the Microsoft 365 system is preferable.

As a member of our friendly and energetic team, we are looking for an engaging personality to build rapport with colleagues, providing them with the best possible experience. You would be someone who shares our company values of Honesty, Respectfulness, Loyalty and Accountability.
When recruiting we always look for individuals who share our values and can add their personality. We encourage our teams to bring forward their ideas and help contribute to our business.
We are a company that values our staff and their work/life balance and therefore are happy to discuss flexible working opportunities to continue to gain specialist knowledge.

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