![Eastern Western Motor Group](https://media.trabajo.org/img/noimg.jpg)
Warranty Administrator
2 months ago
**Warranty Administrator**
**Eastern Western Motor Group**
**Salary up to £26,000OTE £33,000**
**Colleague Benefits**:
- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- YourDISCOUNTS is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Colleague Referral Bonuses Earn £1000 by referring a friend or family member to work for us.
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
**Role Overview**:
- Receive all job cards with agreed warranty items and input all claims details i.e. labour item codes and parts numbers produce warranty invoice and transmit to warranty provider manufacturer ensuring that all claims are transmitted.
- Identify from warranty returns parts for return and those for disposal informing parts department of action required.
- Check any claims rejected and resubmit errors or in conjunction with Aftersales Manager investigate and advise why rejected.
- Return documentation for rejected warranty items for recosting to Aftersales Service Manager.
- Ensure good filing control system processes are in place and adhered to.
- Participate and comply with warranty audits.
- Liaise with the Accounts Department to reconcile monthly credits with any outstanding amounts claimed.
At Eastern Western Motor Group, we believe its all about quality of life and finding a happy balance between work and family. This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training.
- Receive all job cards with agreed warranty items and input all claims details i.e. labour item codes and parts numbers produce warranty invoice and transmit to warranty provider manufacturer ensuring that all claims are transmitted.
- Identify from warranty returns parts for return and those for disposal informing parts department of action required.
- Check any claims rejected and resubmit errors or in conjunction with Aftersales Manager investigate and advise why rejected.
- Return documentation for rejected warranty items for recosting to Aftersales Service Manager.
- Ensure good filingcontrol system processes are in place and adhered to.
- Participate and comply with warranty audits.
- Liaise with the Accounts Department to reconcile monthly credits with any outstanding amounts claimed.
- Ensure that the image and levels of customer service within the department is in line with company standards.
- Ensure that all customer complaints are dealt with both speedily and effectively and that any unresolved problems are referred to the job holderAndrsquo;s immediate supervisor or Aftersales Manager.
- Ensure that within their area of operation all Company and Trade Associations policies procedures and minimum standards are met and that all statutory requirements including trading standards fire health and safety are adhered to.
- Handle all internal and external customers and suppliers with courtesy and ensure Core Processes are delivered to all contacts.
- To provide backup cover for the Service Reception if required.
- Assistance with any other task as directed.**What are we looking for?**
**In addition, we offer first class employee benefits scheme such as**:
- Enjoy your birthday off on us every year
- Staff Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Cashpoint Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Generous Holiday Allowance Your free time matters to us We offer all our employees 30 days annual leave each year (pro rata) which increases with length of service
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- Giving Back We are proud to support charities and organisations that work to improve
-
Warranty Administrator
2 months ago
Edinburgh, United Kingdom Macklin Motors Full time**Macklin Motors Kia Edinburgh.** Here at Macklin Motors Kia Edinburgh we pride ourselves on our outstanding level of customer service and our well trained and knowledgeable staff are on hand to deal with any queries customers might have. We currently have a fantastic opportunity for a Warranty Administrator to join our team. We are offering a salary of...
-
Warranty Administrator
2 months ago
Edinburgh, United Kingdom Eastern Western Motor Group Full time**Warranty Administrator** **Eastern Western Motor Group** **Salary up to £27,000** **Colleague Benefits**: - Enjoy your birthday off on us every year! - Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. - Industry leading training and development opportunities. - Access to Vitality...
-
Warranty Advisor
3 weeks ago
Edinburgh, United Kingdom Lookers Motor Group Limited Full timeOverview: **Edinburgh Audi** **Monday - Friday 8:00am - 5:00pm** **Up to 32k** John Watson is on the hunt for a Warranty Advisor to come and join his fantastic team over at our Edinburgh Audi Dealership. You will either be based within our fantastic Service hub which includes an additional Warranty Advisor, Service Administrators and Service Advisors, we...
-
Warranty Advisor
2 months ago
Edinburgh, United Kingdom Lookers Plc Full timeOverview: **Edinburgh Audi** **Monday - Friday 42 hours per week** **Up to 32k** Graham Watson is on the hunt for a Warranty Advisor to come and join his fantastic team over at our Edinburgh Audi Dealership. You will be based within our fantastic Service hub which includes an additional Warranty Advisor, Service Administrators and Service Advisors. You...
-
Sales Administrator
2 months ago
Edinburgh, United Kingdom John Clark Motor Group Full time**Sales Administrator/Vehicle Administrator** Highly Competitive plus fantastic benefits Are you very well organised, good with people and have a 'can do' attitude? This could be the opportunity for you! Pentland Land Rover Edinburgh; part of the John Clark Motor Group, are seeking a professional, forward-thinking Sales Administrator/Vehicle Administrator....
-
Sales Administrator
2 months ago
Edinburgh, United Kingdom Eastern Western Motor Group Full time**Sales Administrator** **Eastern Western Motor Group** **Salary up to £23,000** **Colleague Benefits**: - Enjoy your birthday off on us every year! - Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. - Industry leading training and development opportunities. - Access to Vitality at...
-
Sales Administrator
2 months ago
Edinburgh, United Kingdom Eastern Western Motor Group Full time**Sales Administrator** **Eastern Western Motor Group** **Salary up to £23,000** **Colleague Benefits**: - Enjoy your birthday off on us every year! - Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. - Industry leading training and development opportunities. - Access to Vitality at...
-
Fleet Administrator
2 months ago
Edinburgh, United Kingdom Europcar Full timeJob Description Europcar is looking for Fleet Administrator You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more! Would you like to be part of the Europcar team? We are looking for Fleet Administrator to coordinate the delivery and collection of our vehicles for our customers. This is a...
-
Stores Coordinator
2 months ago
Edinburgh, United Kingdom HF Group Full timeJob Title: Stores Coordinator Salary: Negotiable upon experience circa £25k - £29k per annum Location: Edinburgh Job Type: Full Time, Permanent Hours of Work: Monday - Thursday 07:30 - 16:45, Friday 07:30 - 16:00 Due to continued growth, we have an exciting new opportunity for an enthusiastic candidate to join the HF family in a permanent role that...
-
Stores Coordinator
3 weeks ago
Edinburgh, United Kingdom HF Group Full timeJob Title: Stores Coordinator Salary: Negotiable upon experience circa £25k - £29k per annum Location: Edinburgh Job Type: Full Time, Permanent Hours of Work: Monday - Thursday 07:30 - 16:45, Friday 07:30 - 16:00 Due to continued growth, we have an exciting new opportunity for an enthusiastic candidate to join the HF family in a permanent role that...
-
Telephonist Showroom Host
2 months ago
Edinburgh, United Kingdom John Clark Motor Group Full time**Showroom Host/Receptionist** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! Volvo Edinburgh; part of the John Clark Motor Group, are seeking a pro-active, customer focused **Showroom Host/Receptionist**. **What does the job of the Showroom Host/Receptionist entail?** - Ensure the volume of calls coming in to...
-
Customer Liaison Assistant X2
2 months ago
Edinburgh, United Kingdom Avant Homes Group Full time**Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits** With lots of exciting plans in the pipeline, there’s never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East of England,...
-
Stores Coordinator
2 weeks ago
Edinburgh, United Kingdom HF Group Full timeJob Title: Stores Coordinator Salary: Negotiable upon experience circa £25k - £29k per annum Location: Edinburgh Job Type: Full Time, Permanent Hours of Work: Monday - Thursday 07:30 - 16:45, Friday 07:30 - 16:00 Due to continued growth, we have an exciting new opportunity for an enthusiastic candidate to join the HF family in a permanent role that...
-
Senior Accounts Assistant
2 months ago
Edinburgh, United Kingdom Eastern Western Motor Group Full time**Senior Accounts Assistant** **Eastern Western Motor Group** **Salary up to £27,000** **Colleague Benefits**: - Enjoy your birthday off on us every year! - Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. - Industry leading training and development opportunities. - Access to...
-
Receptionist Showroom Host
2 months ago
Edinburgh, United Kingdom John Clark Motor Group Full time**Receptionist/Showroom Host - Edinburgh** **Four days on four days off.** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! Land Rover Edinburgh; part of the John Clark Motor Group are seeking a pro-active, customer focused **Receptionist/Showroom Host.** **What does the job of the Receptionist/Showroom Host...
-
Branch Assistant
2 months ago
Edinburgh, United Kingdom FSW Ltd Full timeJob Advert **Vacancy for a Branch Assistant based in Edinburgh **to work in our friendly, hardworking, and established team. Our employees are key to our business and our values reflect this daily which enables us to move our already successful, well-established business forward. **The main duties of the role include**: - Keeping up to date with all...
-
Service Advisor
2 months ago
Edinburgh, United Kingdom Sytner Group Full time**About the role** We have a unique and extremely exciting opportunity for an experienced Service Advisor to join our new team at Lamborghini Edinburgh. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our clients and our workshop. You will inform and consult on vehicle servicing, and keep our clients up...
-
L2 Desktop Support
1 week ago
Edinburgh, United Kingdom Allied Worldwide Full timeAbout usWe are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered millions of pounds in cost savings to our...