Branch Assistant

3 months ago

Edinburgh, United Kingdom FSW Ltd Full time

Job Advert

**Vacancy for a Branch Assistant based in Edinburgh **to work in our friendly, hardworking, and established team. Our employees are key to our business and our values reflect this daily which enables us to move our already successful, well-established business forward.

**The main duties of the role include**:

- Keeping up to date with all company products, training, sales initiatives, and promotions in order to effectively pass this information onto the customer.
- Developing detailed knowledge and understanding of the FSW product portfolio to be able to confidently advise the customer of the best product to meet their requirements.
- Accurately processing/picking order requests for all stock items ready for customer collection and/or ensure stock is loaded onto vehicles to ensure the product(s) is delivered on time.
- Ensuring all customer requests, orders, and complaints are dealt with in an effective, accurate and timely manner to ensure customer satisfaction.
- Preparing the branch trade counter and customer area to ensure the area is fully stocked, clean and tidy and presents the products in an effective way.
- Serving the customers at the trade counter in line with company requirements and standards.
- Raising sales quotations for the customer at the most competitive price from preferred suppliers and providing the necessary follow up call to complete the order.
- Effectively sourcing and ordering non-stocked items from other branches within the FSW Ltd Group or via the Purchasing Department.
- Ensuring stock levels are maintained to the prescribed levels for the branch and ensuring that the stock inventory is always correct. Actively participate in stock take activities throughout the year.
- Ensuring all returned products (including those under warranty) are dealt with promptly and in line with the warrant returns policy.
- Ensuring all branch administration e.g., filing, customer and Health and Safety records are kept in an ordered way and in line with company guidelines.
- Always maintaining a clean and safe environment, complying with all health and safety requirements including, but not limited to, wearing PPE at all times (PPE is provided).
- Undertaking driver duties for the branch as requested. **Therefore, a full UK driving licence is a requirement of this role.**:

- Whilst on driving duties, complying with health and safety requirements, ensuring your vehicle is loaded safely, is roadworthy before every journey through daily vehicle checks, reporting all vehicle defects to the Line Manager as appropriate for your branch and completing trip logs.
- Driving safely, following all laws and rules of driving to maintain a safe and healthy work environment.
- Ensuring vehicles are kept clean and tidy.
- Keeping accurate records of deliveries and customer authorisation and ensuring all documentation is submitted to management on time.

FSW Ltd is one of the UK’s leading refrigeration and air conditioning wholesalers. Having celebrated our 50-year anniversary in 2015, we have 27 sites throughout the UK and Ireland and are continuing to grow.

We are an equal opportunities employer.

  • Trade Counter Branch Assistant

    5 months ago

    Edinburgh, United Kingdom Stevenswood Ltd Full time

    Stevenswood are looking for an additional Branch Assistant at our Edinburgh trade counter due to continued growth. **Branch Assistant role**: The essence of what we do is to provide excellent service. Utilising good people skills and building solid connections with our customers, generating accurate quotations and orders using Window Designer, scheduling...

  • Branch Assistant

    6 days ago

    Edinburgh, Edinburgh, United Kingdom TOPPS TILES Full time

    Why Work at Topps Tiles?At Topps Tiles, we're passionate about delivering exceptional customer service and providing a wide range of high-quality products to our customers.We're a leading retailer in the tile industry, and we're committed to making a difference in the lives of our customers and employees alike.As a Branch Assistant, you'll play a key role in...

  • Branch Assistant

    6 days ago

    Edinburgh, Edinburgh, United Kingdom TOPPS TILES Full time

    Why Work at Topps Tiles?At Topps Tiles, we're passionate about delivering exceptional customer service and providing a wide range of high-quality products to our customers.We're a leading retailer in the tile industry, and we're committed to making a difference in the lives of our customers and employees alike.As a Branch Assistant, you'll play a key role in...

  • Branch Assistant

    2 months ago

    Edinburgh, United Kingdom Booker Group Full time

    < Branch Assistant Job ref: 22618 Category: Branch Assistant Salary Competitive Salary & Benefits Location Bankhead Avenue Sighthill Industrial Estate Edinburgh Contract Type Permanent Hours 38 Closing Date 17 August, 2024 Business Unit Booker Wholesale Share , -3.2923115 Bankhead Avenue...

  • Assistant Branch Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom TOPPS TILES Full time

    At Topps Tiles, we are a leading retailer in the tile industry, renowned for our extensive range of high-quality products and exceptional customer service.We are part of the Topps Group, which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler.We are seeking a dynamic and experienced Assistant Branch Manager to join our team.Role Overview:This role...

  • Branch Assistant

    3 months ago

    Edinburgh, United Kingdom Ramsdens Financial Ltd Full time

    Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are looking to recruit a full time Branch Assistant working in our Shandwick Place, Edinburgh branch. **Benefits** - Competitive market rates of pay - Monthly pay - Bonus...

  • Branch Assistant

    3 months ago

    Edinburgh, United Kingdom Ramsdens Financial Ltd Full time

    Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are looking to recruit a full time Branch Assistant working in our Shandwick Place branch. **Benefits** - Competitive market rates of pay - Monthly pay - Bonus Scheme - 28 days...

  • Branch Apprentice

    4 months ago

    Edinburgh, United Kingdom City Plumbing Full time

    **#BelongWithUs**: We are currently recruiting Branch Apprentices within our City Plumbing business to help us grow, deliver sales and exceed customer expectations. Join us as a Branch Apprentice and earn a competitive salary whilst training for a nationally recognised qualification. No experience is necessary to be a Branch Apprentice, as long as you get a...

  • Branch Manager

    5 days ago

    Edinburgh, Edinburgh, United Kingdom We Buy Any Car Full time

    Job Title: Hybrid Branch ManagerJob Summary:We are seeking a highly motivated and experienced Hybrid Branch Manager to join our team at We Buy Any Car. As a key member of our branch team, you will be responsible for driving sales growth, delivering exceptional customer service, and ensuring the efficient running of our branch.Key Responsibilities:Buy cars...

  • Branch Manager

    4 days ago

    Edinburgh, Edinburgh, United Kingdom We Buy Any Car Full time

    Job Title: Hybrid Branch ManagerJob Summary:We are seeking a highly motivated and experienced Hybrid Branch Manager to join our team at We Buy Any Car. As a key member of our branch team, you will be responsible for driving sales growth, delivering exceptional customer service, and ensuring the efficient running of our branch.Key Responsibilities:Buy cars...

  • Deputy Branch Manager

    7 hours ago

    Edinburgh, Edinburgh, United Kingdom Topps Tiles Full time

    Assistant Branch ManagerCTD Tiles, a leading retailer in the tile industry, is part of the Topps Group, which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are seeking a dynamic and experienced Assistant Branch Manager to join our team.Key Responsibilities:Work alongside the Branch Manager to drive sales targets and meet key performance...

  • Deputy Branch Manager

    4 hours ago

    Edinburgh, Edinburgh, United Kingdom Topps Tiles Full time

    Assistant Branch ManagerCTD Tiles, a leading retailer in the tile industry, is part of the Topps Group, which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are seeking a dynamic and experienced Assistant Branch Manager to join our team.Key Responsibilities:Work alongside the Branch Manager to drive sales targets and meet key performance...

  • Trade Counter Branch Assistant

    4 months ago

    Edinburgh, United Kingdom Stevenswood Full time

    Stevenswood is a dedicated supplier of PVCu and aluminium windows, doors, glass, conservatories and accessories, catering to both trade professionals and homeowners. With trade counters throughout the UK, we are part of the Customade Group, one of the UK’s leading manufacturers and suppliers of fenestration products to retail, trade, and distribution...

  • Branch Assistant

    1 week ago

    Edinburgh, Edinburgh, United Kingdom TOPPS TILES Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Assistant at Topps Tiles. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide expert advice on our extensive...

  • Branch Assistant

    1 week ago

    Edinburgh, Edinburgh, United Kingdom TOPPS TILES Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Assistant at Topps Tiles. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide expert advice on our extensive...

  • Branch Sales and Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Eurocell plc Full time

    ROLE: Trade Counter Sales AssistantHOURS: 44 hours per week - Permanent RoleSALARY: £26,000 per year - Basic SalaryBONUS: Up to £30,000 per year - Realistic Total Earning PotentialCOMPANY: Eurocell plc - Market Leader in U-PVC ProductsEurocell plc is a successful and dynamic company that values its employees as its greatest asset. We are looking for great...

  • Branch Sales and Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Eurocell plc Full time

    ROLE: Trade Counter Sales AssistantHOURS: 44 hours per week - Permanent RoleSALARY: £26,000 per year - Basic SalaryBONUS: Up to £30,000 per year - Realistic Total Earning PotentialCOMPANY: Eurocell plc - Market Leader in U-PVC ProductsEurocell plc is a successful and dynamic company that values its employees as its greatest asset. We are looking for great...

  • Branch Manger Edinburgh

    4 months ago

    Edinburgh, United Kingdom Qvis Lighting & Security Ltd Full time

    **Job Title: Branch Manager - Edinburgh** **Hour: Monday to Friday 08:00 -17:00** **Salary Competitive + commission** **About Us**: Puretech is a family-owned business with its head office based in Havant Hampshire and is a leading provider of CCTV & Security products, distributed through a national network of trade installers. Puretech supply well...

  • Branch Cook, Supermarket Assistant

    4 months ago

    Edinburgh, United Kingdom John Lewis Partnership Full time

    Job Summary: Our Branch Cooks work Front of House in our Partner Dining Rooms bringing great service to our branch Partners.Job Description:Duties and Responsibilities:As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking...

  • Branch Assistant

    4 months ago

    Edinburgh, United Kingdom Booker Group Full time

    About the role We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are 5/7 day operation, (check our website for specific...