Tribunal Caseworker/legal Officer

3 months ago

Feltham, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 355602**Salary**:

- £37,174 - £40,403- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Higher Executive Officer- HEO**Contract type**:

- Permanent**Type of role**:

- Legal Services**Working pattern**:

- Full-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- These positions are based at HATTON CROSS AIT FELTHAM, TW14 0LSAbout the job

**Job summary**:

- Please refer to job description.**Job description**:
**Position**:Legal Officer/Tribunal Caseworker

**Directorate**:Tribunals

**Location**:The role will be based within a Courts & Tribunals Service Centre or Regional Hearing Centre, although regular and routine working from other regional locations may be expected.
National travel will be an occasional requirement.

**Salary**:National salary starting scale £32,884 pa, London salary starting scale £37,238 pa

**Band**:HEO

**Contract Type**:Permanent

**Reserve List**:Yes (12 months)

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Overview**

**Why we exist**

As part of His Majesty’s Courts and Tribunals Service (HMCTS) the Tribunals directorate is responsible for the effective administration of tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary across a wide range of jurisdictions to provide a fair, efficient and effective justice system.

HMCTS is undertaking an ambitious reform programme. The programme will enhance the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all.

The programme includes creating high quality services, modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.

**Role**

Working within a Courts & Tribunals Service Centre or Regional Hearing Centre, the Legal Officer/Tribunal Caseworker will support the effective administration of Tribunals business by undertaking a range of complex case work and assessment activity in order to determine how best to advance caseloads and remove any barriers to effective and timely case progression. Working as part of a team as well as independently, under the supervision of a Senior Legal Officer/Tribunal Caseworker and leadership judiciary, the Legal Officer/Tribunal Caseworker will make decisions as part of their delegated judicial powers and determine cases/holding some hearings - dependant on jurisdiction. A Legal Officer/Tribunal Caseworker will liaise with key stakeholders and HMCTS colleagues to ensure the effective administration of justice.

**The key purpose of the role**

**Customer service and standards**
- Promotes user focussed activity and standards - has strong written and interpersonal skills utilising principles of Human Voice of Justice
Contributes to the Service Assurance Framework (SAF)
- Leads on maintaining standards of service and identifies areas for improvement and takes forward solutions using ‘continuous improvement’ techniques.
- Management of complaints and services failures and use of OPTIC. (The complaints recording system)

**The key objectives of the role include**:
**Initial Case **Assessment**

The Legal Officer/Tribunal Caseworker will be required to undertake initial assessment on incoming tribunals documentation and liaise with various stakeholders, including service users, to ensure effective case progression. This will include:

- Identify that claims / appeals have been lodged within the relevant timelines
- Ensure that claims / appeals are being addressed by the correct tribunal and at correct tribunal tier
- Ensuring any relevant fees have been paid by claimants / appellants
- Ensuring claims / appeals are made on the correct documentation and that all of the information necessary to progress the case is present
- Ensuring claims and appeals are allocated to the correct appeal type and where appropriate listing track
- Triage of referrals to appropriate authority
- Giving of instructions to administrative staff

**Case Management**

Operating under delegated judicial functions, manage the case by removing barriers to its progression and ensuring efficient allocation of tribunal resources. This will include:

- Drafting and issuing directions to parties to file evidence and other documents
- Giving of listing instructions to administrative staff
- Ensu

  • Executive Officer

    3 months ago

    Feltham, United Kingdom Brook Street Full time

    **We are hiring for the position of Executive Officer !** **Location**: Feltham, London, TW14 8HA **Salary**: £16,57 per hour **Contract**: Temporary, 6-month with the possibility of extension. Full time, Monday to Friday: 9:00 to 17:00, 37 hours per week, hybrid working at least 3 days in the office Brook Street in partnership with the Home Office has a...

  • Presenting Officers

    4 months ago

    Feltham, United Kingdom Home Office Full time

    We’re recruiting 30 Presenting Officers to join our Appeals, Litigation and Administrative Review (ALAR) teams in West London. The closing date for applications is 23:55 on 26th July 2023. The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration...

  • Admin Officer

    4 months ago

    Feltham, United Kingdom Brook Street Full time

    We have an exciting new position which has become available for one of our government clients based in Feltham for an Admin Officer, this role is an 8 month contract with the possibility of being extending. Hours - 37 hours per week ( Monday to Friday) Pay rate - £13.19 per hour The duties will include: - Court Clerking - Responding to correspondence -...

  • Admin Officer

    4 months ago

    Feltham, United Kingdom Bridge of Hope Full time

    We have an exciting new position which has become available for one of our government clients based in Feltham for an Admin Officer, this role is an 6 month contract with the possibility of being extending. Hours - 37 hours per week ( Monday to Friday) Pay rate - £13.98 per hour The duties will include: - Court Clerking - Responding to correspondence -...

  • Admin Officer

    2 months ago

    Feltham, United Kingdom Brook Street Full time

    We have an exciting new position which has become available for one of our government clients based in Feltham for an Admin Officer, this role is an 6 month contract with the possibility of being extending.Hours - 37 hours per week ( Monday to Friday) full time in the officePay rate - £13.98 per hourThe duties will include:* Court Clerking* Responding to...

  • Legal Receptionist

    3 months ago

    Feltham, United Kingdom Owen White & Catlin Full time

    **Company**: Owen White & Catlin LLP **Location**: Feltham, Middlesex **Job type**: Permanent / Part-time (Monday - Friday: 08:30am - 1:00pm) **The Company**: Owen White & Catlin LLP has been established since 1921 and we have an extensive network of offices providing legal services to South-West London, Surrey and Middlesex. We believe what makes us...

  • Legal Secretary to Partner

    3 months ago

    Feltham, United Kingdom Owen White & Catlin Full time

    **Company**: Owen White & Catlin LLP **Location**: Feltham, Middlesex **Job type**: Permanent / Full-time **The Company**: Owen White & Catlin LLP has been established since 1921 and we have an extensive network of offices providing legal services to South-West London, Surrey and Middlesex. We believe what makes us stand out from the rest of our peers is...

  • Administrative Support Specialist

    4 weeks ago

    Feltham, Greater London, United Kingdom Brook Street Full time

    We are pleased to present an exciting opportunity for a position within our esteemed government client. This role is for an Administrative Support Specialist on a contract basis with potential for extension.The position entails a commitment of 37 hours per week, operating from Monday to Friday, in a full-time office environment.The compensation for this role...

  • Administrative Support Specialist

    4 weeks ago

    Feltham, Greater London, United Kingdom Brook Street Full time

    We are pleased to present an exciting opportunity for a position within our esteemed government client. This role is for an Administrative Support Specialist on a contract basis, with potential for extension.The position requires a commitment of 37 hours per week, from Monday to Friday, in a full-time office environment.The compensation for this role is set...

  • Residential Property Lawyer

    2 weeks ago

    Feltham, United Kingdom Oculus Legal Group Ltd Full time

    About Oculus Legal Group LtdWe are a well-established firm of solicitors with offices across South West London, Middlesex, and Surrey.The RoleWe are seeking a qualified Residential Conveyancing Solicitor to join our leading department. The successful candidate will have a proven ability to manage complex caseloads and deliver excellent client care and...

  • Residential Property Lawyer

    2 weeks ago

    Feltham, United Kingdom Oculus Legal Group Ltd Full time

    About Oculus Legal Group LtdWe are a well-established firm of solicitors with offices across South West London, Middlesex, and Surrey.The RoleWe are seeking a qualified Residential Conveyancing Solicitor to join our leading department. The successful candidate will have a proven ability to manage complex caseloads and deliver excellent client care and...

  • Senior HR Generalist

    2 weeks ago

    Feltham, Greater London, United Kingdom Travelex Full time

    Job Title: HR AdvisorJob Type: Full Time, PermanentLocation: Hybrid (3 days in the office)About the Role:The HR Advisor will drive operational excellence and an employee-centric service to ensure we are responsive to all employees, which in turn enables our colleagues to remain energized and focused on their role deliverables.Key Responsibilities:Provide...

  • Senior HR Generalist

    2 weeks ago

    Feltham, Greater London, United Kingdom Travelex Full time

    Job Title: HR AdvisorJob Type: Full Time, PermanentLocation: Hybrid (3 days in the office)About the Role:The HR Advisor will drive operational excellence and an employee-centric service to ensure we are responsive to all employees, which in turn enables our colleagues to remain energized and focused on their role deliverables.Key Responsibilities:Provide...

  • Attendance Officer

    3 weeks ago

    Feltham, United Kingdom Future Education Full time

    Attendance Officer / Secondary School / Outstanding School / Hounslow Are you organised, detail-oriented, and passionate about working in an educational environment? Do you thrive in supporting schools to run smoothly and helping students reach their full potential? A secondary school in Hounslow is seeking a dedicated Attendance Officer to join their...

  • HR Advisor

    3 months ago

    Feltham, United Kingdom Allan Reeder Full time

    Job Advert Allan Reeder Ltd have an exciting opportunity available for a HR Advisor to join the company based in Feltham. **Who are we?** Alan Reeder are one of London’s leading dairy suppliers and we believe that the personal touch is imperative in everything we do. Since day one, we’ve always dealt with our customers as individuals, and we’re not...

  • Technology Business Partner

    4 months ago

    Feltham, United Kingdom Nomad Foods Full time

    Overview: This role is a Technology Business Partner to the Back Office functions to define how to deliver the Back Office needs of the future, as well as ensuring the services provided by the Technology group to the Back Office group are of the right quality This role will own the relationships with Back Office functions, and partner to define the strategy...

  • Junior Office Coordinator

    1 month ago

    Feltham, Greater London, United Kingdom Dexters Full time

    Join Our Dynamic Team at DextersCore Responsibilities:Work closely with the Tenancy Administration department to guarantee that all properties adhere to industry standards and are ready for new occupants.Deliver outstanding support to property owners and tenants throughout the leasing journey.Efficiently arrange move-in and move-out appointments.Keep abreast...

  • HR Generalist

    2 weeks ago

    Feltham, Greater London, United Kingdom Travelex Full time

    Job Title: HR AdvisorJob Type: Full Time, PermanentWorking Location: Heathrow/Feltham, Hybrid (3 days in the office)Role Purpose:The HR Advisor will drive operational excellence and an employee-centric service to ensure we are responsive to all employees, which in turn enables our colleagues to remain energized and focused on their role deliverables.Working...

  • HR Generalist

    1 week ago

    Feltham, Greater London, United Kingdom Travelex Full time

    Job Title: HR AdvisorJob Type: Full Time, PermanentWorking Location: Heathrow/Feltham, Hybrid (3 days in the office)Role Purpose:The HR Advisor will drive operational excellence and an employee-centric service to ensure we are responsive to all employees, which in turn enables our colleagues to remain energized and focused on their role deliverables.Working...

  • Safety and Quality Assurance Officer

    1 month ago

    Feltham, Greater London, United Kingdom OCS Group Full time

    Position Overview: The Compliance Officer will collaborate with various departments to address compliance challenges, offer recommendations, and communicate the status of action resolutions while monitoring corrective measures. The ideal candidate will be a polished, process-oriented individual with a keen eye for detail and a proactive attitude,...