Duty Supervisor
2 weeks ago
We are looking for a Duty Supervisor/Key Holder for our Children's Soft Play Centre who has a enthusiastic and flexible approach to the demands of a busy Children’s play Centre, creating a relaxed an inviting environment for both adults and children to enjoy.
Hours: 24-32 hours
Various shift patterns available, must be available a minimum of one weekend day (flexibility required) however both would be an advantage - must be able to work a minimum of 5 days in school holiday due to nature of the business.
(Shift patterns vary current shifts available are Monday Tuesday & Friday 9.15am-3.30pm with the exception of exclusive hire when shifts finish at 7.45pm a minimum of one per week required when we have bookings. Wednesday availability would be an advantage
This role is hands on role working on the centre floor serving ensuring the centre runs smoothly, while delivering excellent customer services and ensuring the upkeep of the facility is maintained.
Key Responsibilities will include:
- Be responsible for the opening/closing of the centre
- Manage and maintain the gross profit margin
- Stock management, monitor stock levels, ordering and wastage keeping budgets in mind
- Be responsible for marketing activities & developing new groups/promotions/parties
- Be responsible for health & safety matters, maintaining & reporting
- Prepare staff rotas, ensure shift rotas, sickness, parties are covered and managed appropriately
- Manage staff effectively and efficiently
- Be confident in the upselling, booking & delivery of parties/play sessions
- Be flexible and prepared to undertake tasks that contribute to the successful day to day running of the centre
- Serve the general public on reception/café
- Handle cash/card payments
- Be responsible for making lunches/food/drinks for customers
- Cashing up daily
- Supervise, support & liaise with all staff on the day to day events, hand over to duty supervisors/key holders on shift changes.
- Manage staff, making sure they are focused on providing excellent quality to all customers
- Be flexible
- Follow and train staff policies and procedures
- Must be willing to train in the kitchen to cover and support peak times, sickness and holidays
Level 2 First Aid, Basic DBS & Food Hygiene will be required for this position
**Job Type**: Permanent
**Salary**: Above Minimum Wage
Closed Christmas Eve, Christmas Day, Boxing Day and NewYears Day
**Job Types**: Full-time, Part-time
Part-time hours: 16-32 per week
Pay: £10.50-£11.50 per hour
**Benefits**:
- On-site parking
Schedule:
- Holidays
- Monday to Friday
- Weekends only
Application question(s):
- Please confirm you are available weekends a minimum of 1 day, and school holidays 5 days per week?
**Experience**:
- Supervising: 1 year (required)
Work Location: One location
Expected start date: 01/05/2023
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