Front Desk Receptionist
5 months ago
As Front Desk Receptionist, you will be responsible for all guest transactions, advice and local insights. You will anticipate every detail to ensure an exceptional guest experience is delivered.
**Skills and Experience**
- Experience working in a customer facing environment, preferably within a hospitality venue
- Knowledge of Central Reservations Systems is preferred
- Experience of working within structured team environment
- Highly motivated and enthusiastic and good team player.
- Demonstrate strong interpersonal skills and be able to communicate and engage effectively at all levels.
- Remain focused at all times and able to prioritise, work under pressure and meet deadlines.
- Acknowledging IHG One Rewards members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Being our guests’ trusted contact - helping with everything from bill issues to restaurant recommendations
**What we need from you**
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
**Job Types**: Full-time, Permanent
**Salary**: £11.17 per hour
**Benefits**:
- Canteen
- Employee discount
- Flexitime
- Free parking
- On-site gym
- On-site parking
Schedule:
- 8 hour shift
- Flexitime
- Holidays
- Weekend availability
Ability to commute/relocate:
- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: 0010
-
Front Desk Receptionist
5 months ago
Kingston upon Thames, United Kingdom Aesthetika Dental Studio Full timeFront Desk Receptionist **Responsibilities**: - Greet and welcome patients, visitors, and clients in a friendly and professional manner - Answer phone calls, take messages, and direct calls to the appropriate person or department - Schedule appointments and manage the office calendar - Check-in patients and verify their information - Collect payments and...
-
Dealership Receptionist
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full timeOverviewJob SummaryWelcome to Lookers VW Newcastle, where we are seeking a highly motivated and professional Receptionist / Centre Host to join our team. As a key member of our front-desk team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all visitors.Key ResponsibilitiesCustomer...
-
Receptionist
4 months ago
Newcastle upon Tyne, United Kingdom Connectment Full time**Receptionist - Newburn, Newcastle upon Tyne - £23,000 per annum** We're working with one of our fantastic clients who're looking for a receptionist to join their front of house team. At the forefront of their office operations, the Front of House and primary Reception area play a pivotal role. Ensuring a consistently positive impression for every...
-
Hotel Front Desk Associate
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Hotel Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesProvide warm...
-
Hotel Front Desk Associate
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Hotel Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesProvide warm...
-
Front Desk Supervisor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full timeJob Summary:We are seeking a highly motivated and detail-oriented individual to join our team as an Assistant Front Office Manager at KE Hotels (Newcastle). As a key member of our Front Office team, you will play a vital role in ensuring the smooth operation of our hotel.Key Responsibilities:Provide exceptional customer service to our guests, ensuring a warm...
-
Hotel Receptionist
5 months ago
Newcastle upon Tyne, United Kingdom Gainford Group Full timeReception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...
-
Hotel Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic Hotel Receptionist to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
-
Hotel Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic Hotel Receptionist to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
-
Medical Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Monkseaton Medical Centre Full timeAbout the RoleWe are seeking an experienced Medical Receptionist to join our team at Monkseaton Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide excellent customer service to patients and visitorsManage...
-
Medical Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Monkseaton Medical Centre Full timeAbout the RoleWe are seeking an experienced Medical Receptionist to join our team at Monkseaton Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide excellent customer service to patients and visitorsManage...
-
Medical Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Monkseaton Medical Centre Full timeAbout the RoleWe are seeking an experienced Medical Receptionist to join our team at Monkseaton Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide excellent customer service to patients and visitorsManage...
-
Medical Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Monkseaton Medical Centre Full timeAbout the RoleWe are seeking an experienced Medical Receptionist to join our team at Monkseaton Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide excellent customer service to patients and visitorsManage...
-
Hotel Receptionist
5 months ago
Newcastle upon Tyne, United Kingdom Gainford Group Full timeReception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...
-
Hotel Receptionist
5 months ago
Newcastle upon Tyne, United Kingdom The Vermont Hotel Full timeReception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...
-
Hotel Receptionist
4 months ago
Newcastle upon Tyne, United Kingdom Gainford Group Full timeReception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...
-
Hotel Receptionist
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom AccorHotel Full timeJob Description:Hotel Receptionist Role Summary:Provide exceptional guest service and ensure a warm welcome to hotel guests.Process guest arrivals and departures, including check-in and check-out procedures.Manage guest room assignments, key distribution, and room status updates.Handle guest inquiries, resolve issues, and provide information on hotel...
-
Hotel Receptionist
5 months ago
Newcastle upon Tyne, United Kingdom The Vermont Hotel Full timeReception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...
-
Receptionist/front of House
4 months ago
Newcastle upon Tyne, United Kingdom Malhotra Group Full timeWe are currently recruiting for a Part Time Receptionist to join our wonderful Front of House team at Great North Hotel. Located on Great North Road, our stunning 64 room development offers luxurious accommodation for guests - as well as providing the perfect venue for weddings, conferences and events. We are looking for someone who strives to deliver...
-
Night Receptionist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Melia Hotels International Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Night Receptionist to join our team at INNSiDE Newcastle. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.ResponsibilitiesProvide warm and personalized assistance to guests during...