Customer Service Executive

2 weeks ago


Ilford, United Kingdom Al Saboor Travels UK Ltd Full time

We are looking for a dedicated Customer Service Executive to join our team. The Customer Service Executive will be responsible for providing top-notch support and assistance to our clients, ensuring a smooth and enjoyable travel experience from start to finish. This role requires excellent communication skills, a problem-solving attitude, and a commitment to exceptional customer service.

**Main duties include**:

- Assist clients with travel bookings, modifications, cancellations, and other travel-related services.
- Address and resolve client issues and complaints in a professional and timely manner.
- Provide detailed information on travel packages, destinations, and services offered by the company.
- Maintain accurate records of client interactions and transactions.
- Follow up with clients to ensure their travel experience meets their expectations.
- Provide feedback to management to improve service quality and client satisfaction.

**Skills and Education**:

- Proven experience in a customer service role, preferably in the travel industry.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Proficiency in using customer service software and travel booking systems.
- A positive and professional attitude with a passion for helping clients.

**Job Types**: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

**Benefits**:

- Company events

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ilford, IG1 2JF: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Ilford, United Kingdom We Manage Your Visas Full time

    Customer Service Representative **Responsibilities**: - Provide exceptional customer service by answering inquiries and resolving issues promptly and professionally. - Analyze customer needs and recommend appropriate products or services. - Upsell additional products or services to enhance the customer experience. - Handle customer complaints or concerns...


  • Ilford, Greater London, United Kingdom We Manage Your Visas Full time

    Customer Service RepresentativeResponsibilities: Provide exceptional customer service by answering inquiries and resolving issues promptly and professionally. Analyze customer needs and recommend appropriate products or services. Upsell additional products or services to enhance the customer experience. Handle customer complaints or concerns with empathy and...


  • Ilford, United Kingdom FM CARE AND CONSULTANCY LIMITED Full time

    Job Overview: **Duties**: - Assist Customer Service Manager. - Supervise and lead a team of customer service representatives - Monitor and evaluate team performance, providing coaching and feedback - Handle escalated customer inquiries and resolve issues promptly - Develop and implement customer service policies and procedures - Analyze customer service...


  • Ilford, United Kingdom Adecco Full time

    **Customer Service Officer** - Office based - Ilford - £14.81 per hour PAYE - paid weekly - Full time - 36 hours per week - Temporary position - 3 months with the view of extension Brief Overview: You will need to have a high level of Customer Service. Previous experience with Council Tax calls would be preferable. **Duties**: - To be a point of contact...


  • Ilford, United Kingdom Bridge of Hope Full time

    Office based - Ilford - £14.81 per hour PAYE - paid weekly - Full time - 36 hours per week - Temporary position - 3 months with the view of extension **Brief Overview**: You will need to have a high level of Customer Service. Previous experience with Council Tax calls would be preferable. **Duties**: - To be a point of contact for members of the public...


  • Ilford, Greater London, United Kingdom Adecco Full time

    Customer Service Officer Office based Ilford- £14.81 per hour PAYE - paid weekly Full time 36 hours per week Temporary position 3 months with the view of extensionBrief Overview:You will need to have a high level of Customer Service. Previous experience with Council Tax calls would be preferable.Duties: To be a point of contact for members of the public...


  • Ilford, Greater London, United Kingdom Bridge of Hope Full time

    Office based - Ilford- £14.81 per hour PAYE - paid weekly Full time 36 hours per week Temporary position 3 months with the view of extensionBrief Overview:You will need to have a high level of Customer Service. Previous experience with Council Tax calls would be preferable.Duties: To be a point of contact for members of the public and deliver a...


  • Ilford, United Kingdom The Co-operative Bank Full time

    **Customer Service Officer** **Location: Ilford** **Salary: £21,750 - £25,400 (Pro-rota) plus enhanced pay for working on a weekend, annual bonus and a fantastic range of benefits** **Contract: Permanent** **Work Pattern**: **Part Time - 14 Hours - Tuesday and Friday - Fri (9:00am - 4:30pm)** **A career that really makes a difference** **Who we...


  • Ilford, United Kingdom Osborne Appointments Full time

    **Customer Service Administrator - IMMEDIATE START** OA are recruiting for a Customer Service Administrator on behalf of our client who works in facilities and infrastructure. Seeking a highly motivated individual with previous experience in a similar role in administration, in an office environment, with a good understanding of management systems and...


  • Ilford, United Kingdom RGB Full time

    RGB Electrical Superstore is an award winning independent electrical retailer with stores in Ilford & Woodford, Essex. An excellent career opening for a Customer Service Advisor (Handler), previous electrical experience is preferable however previous sales experience is essential. For this Handler role you will be required to work within one of the...


  • Ilford, United Kingdom RGB Full time

    RGB Electrical Superstore is an award winning independent electrical retailer with stores in Ilford & Woodford, Essex. An excellent career opening for a Customer Service Advisor (Handler), previous electrical experience is preferable however previous sales experience is essential. For this Handler role you will be required to work within one of the...


  • Ilford, United Kingdom APC Full time

    Responsibilities: - Answer customer inquiries and resolve issues in a timely and professional manner - Analyze customer needs and recommend appropriate solutions - Maintain accurate records of customer data - Perform data entry tasks accurately and efficiently **Experience**: - Previous experience in a customer service role is preferred - Excellent phone...


  • Ilford, Greater London, United Kingdom RGB Full time

    RGB Electrical Superstore is an award winning independent electrical retailer with stores in Ilford & Woodford, Essex. An excellent career opening for a Customer Service Advisor (Handler), previous electrical experience is preferable however previous sales experience is essential.For this Handler role you will be required to work within one of the business'...


  • Ilford, United Kingdom Holiday Inn Express London Newbury Park Full time

    Our hotel has 126 bedrooms and a banqueting suite for up to 220 people. We do have conferences and parties on a daily basis. We are looking for a team player who can provide a great customer service. You will be assisting customers with their queries, overlooking events in our banqueting suite (we only do a dry hire). **You will be working any day of the...

  • Accounts Executive

    4 weeks ago


    Ilford, United Kingdom Bennett and Game Recruitment LTD Full time

    Forward thinking insurance firm based in Ilford, are recruiting for an Operations Director/Accounts Executive to join their growing firm. This company pride themselves on providing insurance at an affordable price, taking the time and hassle out of arranging cover.They have specialist knowledge of:Professional DriversLandlordsBusinessMotor TradeFleet They...


  • Ilford, United Kingdom LOCKABLE 247 LOCKSMITHS LIMITED Full time

    Telephony agents who are trained on Mitel and can deal with Council Tax calls. Training on CT systems will be provided as will Mitel training if necessary. Looking for customer service experience and able to learn quickly on the job. I am particularly keen to get officers who can deal with Council Tax calls. Essentially they will be in the call centre...


  • Ilford, United Kingdom Get Staffed Online Recruitment Full time

    **Customer Service Apprentice** **Duties** - Answering customer queries over the telephone in a calm and friendly manner - Taking payments over the phone and creating invoices for both online and phone sales - Create shipping labels for mainland UK & overseas orders - Liaise with shipping companies for live delivery updates - Manage the online sales store...

  • Front of House

    3 weeks ago


    Ilford, United Kingdom Adecco Full time

    Front of House - Customer Service (temp) £10.50 per hour Based in Barkingside Do you have excellent customer service experience, and enjoy working with families and children? We are looking for a number of Front of House Customer Service Assistants to join a busy team based near Barkingside. You will be serving customers, providing refreshments and...


  • Ilford, United Kingdom Right Choice Glazing Ltd Full time

    Duties: - 1.Strategize and Execute Business Plans: This involves developing comprehensive business strategies to achieve specific objectives and sales targets. It includes setting clear goals, identifying key performance indicators (KPIs), and implementing tactics to reach these targets. 2.Lead the Sales Process: An Account Executive will oversee the full...


  • Ilford, Greater London, United Kingdom Recroot Ltd Full time

    Recroot are currently looking for a Telephony Agent to join our client based with Redbridge Council.This position is starting asap, working Monday to Friday between 9am to 4pm, initially for a 3 month contract that will be extended after review.Ideally you will be trained on the Mitel system and can deal with Council Tax calls.Training on CT systems will be...