Customer Representative

3 weeks ago


London, United Kingdom Relay Group Limited Full time

Are you a people person with a knack for sales? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a difference? If so, we're looking for enthusiastic individuals like you to join our team as Customer Representatives

**Responsibilities**:

- Provide excellent customer service by assisting customers with inquiries, concerns, and requests
- Effectively communicate with customers in a professional and courteous manner
- Assist customers with product information and pricing
- Up sell products and services to maximize sales opportunities
- Analyse customer needs and provide appropriate solutions or recommendations
- Resolve customer complaints or issues in a timely and satisfactory manner
- Collaborate with other team members to ensure customer satisfaction

**Requirements**:

- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities to resolve customer issues
- Detail-oriented with a high level of accuracy in work
- Ability to work well in a team environment

**Salary**: From £24,161.59 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- London (preferred)

Work Location: In person

Application deadline: 28/02/2024



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