Administrator
6 months ago
**About The Role**:
There is a fantastic opportunity for an Administrator to join our team in our North Tees and Hartlepool units.
This role will initially be over 2 sites, the University Hospital of North Tees and the recently refurbished department at the University Hospital of Hartlepool and will expand to cover the new CDC once open.
The unit operates 7 days per week 12hrs per day with a varied case mix. Flexibility is required as you will be working as part of a small dynamic team and participate in the on-call rota is essential.
**Skills And Experience**:
The role involves a wide range of Administrative duties including processing patient referrals, contacting patients and booking appointments, liaising with radiologists and referrers along with billing and general office duties.
The ability to multitask and work independently is advantageous.
The hours of work are 40 per week and may include some weekends.
- deal with client queries and assist the Clinical Team
- book patient appointments in line with standard guidelines.
- liaise with the clinical team to discuss the individual requirements of the patients and perform bookings accordingly.
- This job requires good communication skills for booking, and arranging day lists for the team on a daily basis.
- the working hours will be flexible and over 7 days a week.
- good IT and administration skills and the ability to understand and comply with safety protocols.
- a flexible, organized and enthusiastic attitude is essential.
**About Alliance Medical**:
Alliance Medical are Europe’s leading independent provider of imaging services.
We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We live by our company values to ensure the highest level of patient care:
Our Values
Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.
**Collaboration**:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
**Excellence**:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
**Learning**:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
**Efficiency**:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
**Openness**:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
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