Receptionist (21.5 Hours Per Week)

1 week ago


Harwich, United Kingdom Primary Care Careers Full time

**About the Role**:
Harewood Surgery has an opportunity for a enthusiastic receptionist to join our busy team on a part-time basis for 21.5 hours per week.

The hours are as follows:

- Monday 1pm-6.30pm
- Tuesday 1pm-6.30pm
- Wednesday 8am-1pm
- Friday 1pm-6.30pm

Extra hours will be required when colleagues are on annual leave or off due to ill health. Flexibility is essential.

The main responsibilities of the role include:

- Booking appointments
- Dealing with patient queries both on the phone and face to face
- Scanning and coding documents
- Dealing with tasks on EMIS Web
- Checking and filing dispensed medication
- Registering patients
- Other admin tasks.
- Excellent communication skills, with a clear and polite telephone manner;
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- Strong IT and administration skills;
- Previous medical or healthcare receptionist experience is desirable.

**About Us**:
We are a small, semi-rural, dispensing, highly regarded, effective, and well-organised GMS practice with currently 2900 patients. We have streamlined processes, few visits, and effective clinical and administration teams. We have a “Good” CQC rating and very high achievement for QoF as well as being one of the highest-rated patient practices locally and nationally.

**Disclosure and Barring Service Check



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