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Business Support Co-ordinator

5 months ago

London, United Kingdom 4OC Full time

**Are you an Admin professional looking for an exciting and varied role and who enjoys being at the heart of a vibrant organisation?***:
**Do you want independence and ownership of your work?**

If the answer is yes to both then please read on.

**Role**
- **City/Town**: London
- **Type of Employment**: Permanent
- **Working Hours**: 37.5 hours per week - typically 9 am to 5:30 pm Monday to Friday (This is a hybrid role working 3 days a week in the office. A flexible approach will be required)
- **Annual Salary**: £28,000 to £35,000 based on ability and experience
- **Bonus**: All the team get a profit share

**Benefits**
- 25 days holiday + all the (UK) bank holidays
- Active mentoring
- A Wellbeing program
- Employee discounts and rewards
- Company Pension
- Cycle to work scheme

**To be successful in this role **you will be a motivated, proactive and enthusiastic person eager to join a dynamic consultancy specialising in organisational change in public service delivery.

The role would suit a highly organised self-starter with a diverse range of administrative skills. This is an exciting and varied role for someone who enjoys being at the heart of a vibrant organisation that is experiencing rapid growth in the consulting sector.

**About you**

We have a good sense of the kind of people who thrive in our team - do we sound like we are describing you below?
- **Resourceful** - You use the tools and methods at your disposal, along with your ideas, personality, and energy to solve problems and to develop innovative and creative solutions
- **Support** - You are open and honest with colleagues and clients, and genuinely care about your work
- **Integrity** - You look out for your teammates and support an environment that encourages everyone to try new things
- **Impactful** - You are focused on producing quality work, delivering real improvements, and crucially, a meaningful impact for the service users

**About the role**

You will be responsible for maintaining and ensuring the smooth and efficient day-to-day operations of the office, delivering an unparalleled employee/customer experience while enabling exceptional business results. The role is varied, providing both general operations support to our consultants and management team as well as being responsible for the delivery of services that are mapped out in the Business Support function service catalogue. You will also have the opportunity to get involved in ad-hoc projects and programmes across the many sectors that we operate within.

**About you**:

- Demonstrable office and administration experience
- Excellent attention to detail
- Proficient in Microsoft Office packages - Word, Excel, Outlook, PowerPoint (training in internal systems will be provided)
- Excellent communication skills - both written and oral
- A positive and proactive problem solver
- A strong team player, but able to work independently and be confident in using your initiative
- A willingness to learn new skills to develop personally and to support and develop others
- Strong organisation skills and the ability to work to tight deadlines
- Logical, proactive and process driven
- Basic financial and commercial acumen which you can develop within the role

**About the role**:

- Acting as first point of contact for the office and business support function, including office maintenance, supplies and equipment ordering
- Handling day-to-day enquiries and provide general support, continuously striving to improve the office experience, recognising areas of need and formulating plans to execute solutions
- Managing ad-hoc (internal) projects, working with suppliers and internal/external stakeholders to ensure they are completed on time
- Basic HR responsibilities (including supporting recruitment activities, inductions and onboarding of new starters)
- Acting as a main point of contact in the provision of appropriate user equipment and supplies
- Providing financial administrative support
- Keep an inventory of office supplies and electronic assets (working with IT to ensure users are equipped and devices are configured)
- Providing support to the senior leadership team including the business development process and associated tasks
- Managing contractual arrangements with office vendors and service providers
- Supporting enquiries from the wider business and external suppliers
- Assisting with travel bookings/reservations
- Developing systems and processes to improve the overall employee experience (such as implementing a process to enable a seamless meeting room experience)
- Acting as First Aider/Fire Marshall/Health and Safety representative and key contact for office security
- Co-ordinating arrangements for 4OC events
- Helpdesk administration
- Maintaining the 4OC library and file structures
- Editing and distributing the 4OC Newsletter

**About us**

**What we do** - We are a friendly, successful, and dynamic management consultancy in Borough with (what we think is an) amazin