Medical Centre Administrator
7 days ago
**What You Will Be Doing**:
Working in an Administration Team to efficiently undertake administration and clerical duties which may include the following duties as directed:
Processing of medical record requests from patients, solicitors etc
Scanning, processing hospital letters
Read coding
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
To maintain strict confidentiality at all times and handle sensitive information in a mature manner
Data input, data extraction and filing duties as directed. To accurately enter data into our software system as appropriate andmaintain filing systems in line with organisational Policies and Procedures.
To support the teams to maintain accurate, timely and legible records, to obtain and retrieve records as requested.
To answer/deal with queries, via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner. To respond to telephone enquiries in a friendly, courteous and professional manner, recording any messages efficiently and passing them to the relevant member of staff in an appropriate and timely manner.
Attend and take part in team meetings and regular reviews with line manager etc. Attend meetings and participate in relevant training programmes as requested by the organisation
Has a responsibility to participate in regular performance review in line with department development plan
All staff has a responsibility to undertake statutory and mandatory training as deemed appropriate
- In addition to the duties and responsibilities listed above, the post-holder may be required to perform other duties assigned by the supervisor/manager from time to time_
Pay: £11.44 per hour
Expected hours: 37.5 per week
Work Location: In person
Application deadline: 01/07/2024
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