Medical Centre Receptionist 24hours Per Week

6 months ago


Peterborough, United Kingdom Boroughbury Medical Centre Full time

Hours: 24 hours per week to cover morning, afternoon and evenings as per rota between the hours of 8am - 6.30pm. Occasional weekend work on a rota basis.

**Job summary**

Working within a large busy Reception team, receiving inbound and making outbound calls. Reception duty cover will also be required.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous efficient and effective way

Provide general assistance to the Practice team and project a positive and friendly image to patients and visitors, either in person or via the telephone.

What You Will Be Doing:
Ensure an effective and efficient reception service is provided to patients and any visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow up appointments in an office setting over the phone
- Using your own judgement and communication skills along with basic triage to ensure that patients with no prior appointments who need urgent consultation are seen in a logical and non-disruptive manner

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery

Enter requests for home visits onto the Primary Care Practitioner clinic list for triage. Ensuring careful recording of all relevant details

Advise patients of relevant charges for private services (non General Medical Services) accept payment and issue receipts

Enter patient information onto the computer as required
- Complete administration tasks as requested

Undertake any other additional duties appropriate to the post as requested by the Partners or Management

Able to travel to our sister site in Werrington

What You Will Need To Have:
Ability to deliver high levels of customer care.

Strong communication and interpersonal skills

Excellent customer service skills, using telephone and face to face

Ability to learn and operate relevant computer systems

Ability to multi-task, remaining calm and professional even in a pressurised customer service environment.

Good approach to teamwork

Empathy and listening skills

Ability to make decisions in line with current policies and information

Boroughbury Medical Centre is committed to safeguarding and promoting the welfare of its staff and patients. We expect all our staff to be aware of their responsibilities to protect staff and patients from abuse or harm. Successful applicants will be required to undertake a DBS check or Disclosure Scotland check and to provide proof of their right to work in the UK

**Job Types**: Full-time, Permanent

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Peterborough, United Kingdom Hampton Medical Centre Full time

    We are looking for a highly motivated individual to join our GP Practice as a Medical Secretary as part time or full time or fixed contract Previous experience in a GP surgery as a secretary or hospital Secretary role is MUST. This is a great opportunity to join a hard working and committed team of clinicians and administrators. We provide services to...

  • Medical Receptionist

    4 weeks ago


    Peterborough, Peterborough, United Kingdom Hampton Medical Centre Full time

    Job SummaryThis role is responsible for providing administrative support to the practice team, ensuring the smooth operation of the reception area and maintaining accurate records.Main DutiesThe successful candidate will be responsible for:Opening and closing the practice premises, maintaining security and adhering to practice protocols.Managing the practice...

  • Receptionist

    3 months ago


    Peterborough, United Kingdom Hampton Medical Centre Full time

    Job summary This role works across all reception duties. Not only will the post holder work as an efficient and effective receptionist but will proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. Main...

  • Medical Receptionist

    4 weeks ago


    Peterborough, Peterborough, United Kingdom Hampton Medical Centre Full time

    Job SummaryThis role involves providing administrative support to the practice team, ensuring the smooth operation of the reception area and providing a high level of customer service to patients.Main DutiesThe successful candidate will be responsible for:Managing the practice appointments system and processing requests for appointments, visits and telephone...

  • Medical Secretary

    5 months ago


    Peterborough, United Kingdom Boroughbury Medical Centre Full time

    **JOB DESCRIPTION** **Job Title**:Medical Secretary **Reports to**: Business Support Manager **Job summary**: To provide a quality, efficient and effective secretarial support service to General Practitioners and Senior Management Team maintaining a professional approach at all times. What you will be doing: - Transcribe letters and reports via digital...

  • Medical Receptionist

    5 months ago


    Peterborough, United Kingdom Dr Laliwala and Partners Full time

    Dr Laliwala and Partners are looking for **experienced** Medical Receptionists to join their growing team at Nightingale Medical Centre. We are a large group of surgeries who are located across the city of Peterborough, providing health care services to thousands of patients through innovation and business efficiency. We are looking for dedicated staff to...


  • Peterborough, Peterborough, United Kingdom Hampton Medical Centre Full time

    Job Summary:We are seeking an experienced Advanced Nurse Practitioner to join our team at Hampton Medical Centre. As a Primary Care Nurse Specialist, you will be responsible for providing high-quality patient care, working autonomously and as part of a team to deliver comprehensive healthcare services.Clinical Responsibilities:You will be responsible for...

  • Medical Receptionist

    6 months ago


    Peterborough, United Kingdom Malling Health UK Ltd Full time

    **Medical Receptionist** **Malling Health UK Ltd **is a rapidly growing private practice located in Peterborough. Cambridgeshire. We are looking for a **medical receptionist **to join our team. We are looking for someone who is energetic, organized, and detail-oriented. A self-starter who is eager to learn and grow with the company. If you have a strong...

  • Medical Receptionist

    6 months ago


    Peterborough, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...


  • Peterborough, United Kingdom Hampton Medical Centre Full time

    **Job summary** Previous experience in a GP surgery is desirable. We are a large practice with experienced clinical and Administrated teams based in Serpentine Green shopping centre. **Main duties of the job** - General telephonist duties - Booking appointments - Explaining general procedures, making other appointments and dealing with general queries -...


  • Peterborough, United Kingdom Dr Laliwala and Partners Full time

    We are a large group of surgeries who are located across the city of Peterborough, providing health care services to thousands of patients through innovation and business efficiency. We are looking for dedicated staff to ensure the delivery of a more expansive range of services, available closer to home with excellent patient care and services. a)...

  • Medical Secretary

    5 months ago


    Peterborough, United Kingdom Thorpe Road Surgery Full time

    We have an exciting new opportunity for an experienced medical secretary. You must have great interpersonal skills, ability to prioritise particularly under pressure and have excellent IT skills. We are looking for a team member who is conscientious, focused, proactive, flexible and who is willing to learn and develop personally and as part of our team. You...

  • Receptionist

    6 months ago


    Peterborough, United Kingdom PJ Care Full time

    PJ Care has been rated as the "Best Care Home to work for in the UK" as voted for by our staff and is a leading provider of specialist neurological care and neuro rehabilitation for people with progressive or acquired neurological conditions. Our residents are at the heart of everything we do, and we strive to nurture dignity, independence and holistic...


  • Peterborough, United Kingdom Dr Laliwala and Partners Full time

    Dr Laliwala and Partners are looking for **experienced** Medical Receptionists to join their growing team at Westwood Clinic. We are a group of surgeries who are located across the city of Peterborough, providing health care services to thousands of patients through innovation and business efficiency. We are looking for dedicated staff to ensure the...

  • Receptionist

    5 months ago


    Peterborough, United Kingdom Premier Inn Full time

    We're currently recruiting in our Peterborough (Hampton) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Peterborough - Peterborough (Hampton) Premier Inn** Come and be a Receptionist at Peterborough (Hampton) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to...

  • Admin Assistant

    3 weeks ago


    Peterborough, United Kingdom CV-Library Full time

    Job Title: Assistant Administrator / Receptionist Location: Peterborough or Huntingdon Sector: Healthcare Department: CAMHS / CYPF (Care for young people’s future) Band: 2 Job type: Temporary Duration of booking: Expected to be for 2 months (possible extension) Pay Rates: £11.44 paye per hour £12.82 paye inclusive of holiday...

  • Admin Assistant

    5 days ago


    Peterborough, United Kingdom Your World Recruitment Ltd Full time

    Job Title: Assistant Administrator / ReceptionistLocation: Peterborough or HuntingdonSector: HealthcareDepartment: CAMHS / CYPF (Care for young people’s future)Band: 2Job type: TemporaryDuration of booking: Expected to be for 2 months (possible extension)Pay Rates:£11.44 paye per hour£12.82 paye inclusive of holiday pay£13.50 umbrella per hourDepending...


  • Peterborough, United Kingdom CVS Group Plc Full time

    Veterinary Receptionist - Werrington Vets Practice Site: Werrington Vets Werrington Are you passionate about making pets a priority? Here at CVS, so are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Werrington Vets. Hours:  The position would initially be 30 hours per...

  • Clinic Receptionist

    5 months ago


    Peterborough, United Kingdom The Fane Clinic Full time

    The Fane Clinic is an established and respected Healthcare Clinic situated in Paston Ridings, Peterborough. Being a multidisciplinary establishment, The Fane Clinic cater to a wide variety of people with different health concerns. Working in the heart of the community, this healthcare receptionist role will require good organisational and communication...

  • Receptionist

    6 months ago


    Peterborough, United Kingdom Carbon60 Global Full time

    **Receptionist - Administrator** **Peterborough, PE3 9GZ.** **Working hours - 8:30am - 17:00 (30minute lunch break) 40 hours per week - temporary to permanent.** The company is a UK leading organisation specialising in major construction projects across Peterborough and the East of England. The huge range of work carried out by the company includes...