Medical Administrator/receptionist

5 months ago


Peterborough, United Kingdom Dr Laliwala and Partners Full time

We are a large group of surgeries who are located across the city of Peterborough, providing health care services to thousands of patients through innovation and business efficiency. We are looking for dedicated staff to ensure the delivery of a more expansive range of services, available closer to home with excellent patient care and services.

a) Maintaining and monitoring the practice appointment system.

b) Process personal, telephone and e-requests for appointments

c) Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.

d) Signpost patients to the correct service

e) Initiating contact with and responding to, requests from patients, team members and external agencies.

f) Read code data on systemone

g) Photocopy and process documentation as required.

h) Data entry of new and temporary registrations and relevant patient information as required.

i) Input data into the patient's healthcare records as necessary.

j) Direct requests for information i.e. SAR, insurance/solicitors letters and DVLA forms, medical reports to the administrative team.

k) Manage all queries as necessary in an efficient manner

l) Maintain a clean, tidy, effective working area at all times.

m) Monitor and maintain the reception area and notice boards

n) Support all clinical staff with general tasks as requested.

o) Open up and close the surgery.

p) Prescriptions

**Salary**: £10.42 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Ability to Commute:

- Peterborough, PE3 7JW (required)

Ability to Relocate:

- Peterborough, PE3 7JW: Relocate before starting work (required)

Work Location: In person


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