Medical Centre Administrator

3 weeks ago


Peterborough, United Kingdom Boroughbury Medical Centre Full time

**Job summary**:
To provide, under supervision and following appropriate training, an efficient and effective clerical and administrative support service to the Practice team in accordance with relevant policies and procedures.

**What You Will Be Doing**:
Working in an Administration Team to efficiently undertake administration and clerical duties which may include the following duties as directed:

- Processing medical information requests from patients and outside agencies
- Scanning and allocating patients information to their medical record
- Read coding
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
- To maintain strict confidentiality at all times and handle sensitive information in a mature manner
- Data input, data extraction, photocopying and filing duties as directed. To accurately enter data into our software system as appropriate andmaintain filing systems in line with organisational Policies and Procedures.
- To support the teams to maintain accurate, timely and legible records, to obtain and retrieve records as requested.
- To answer/deal with queries, via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner. To respond to telephone enquiries in a friendly, courteous and professional manner, recording any messages efficiently and passing them to the relevant member of staff in an appropriate and timely manner.
- Attend and take part in team meetings and regular reviews with line manager etc. Attend meetings and participate in relevant training programmes as requested by the organisation
- Has a responsibility to participate in regular performance review in line with department development plan

All staff has a responsibility to undertake statutory and mandatory training as deemed appropriate
- In addition to the duties and responsibilities listed above, the post-holder may be required to perform other duties assigned by the supervisor/manager from time to time_

**Flexibility**

This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

**Job Type**: Part-time

**Salary**: £11.44 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 12/04/2024
Reference ID: Medical Centre Administrator



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