Support Officer

3 months ago

Plymouth, United Kingdom Mitie Full time

**Mitie has a great opportunity for Support Officers to join our business at an exciting time.**

**Job Role:Support Officer**

**Location: Plymouth**

**Pay rate: £12.00ph**

**Days, nights, weekends inclusive**

**Job Overview**
- We are looking for experienced, driven, enthusiastic Security professionals with the desire to learn & support across a variety of sites & roles to suit the business needs.
- This role would suit an applicant with a desire to progress in the ever-evolving security industry by gaining exposure & experience across a variety of prestigious client base, including Government contracts.
- To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.

**Main Duties**

Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.

Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.

**What we are looking for**
- Previous Security Experience
- SIA License
- Must have full driving license & access to own vehicle for transport to & from sites.
- Be able to work on own initiative.
- Ability to go above and beyond to support the client.
- Excellent communication skills are required both written and verbal.
- Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

**Additional Information**

Applicants must consider the following:

- Full Personal Protective Equipment will be supplied including weather protection.
- Uniform will be provided
- A DBS will be completed as part of the screening process.
- A social media check may be undertaken.
- All necessary training will be provided.

**Mitie is a great place to work**, so here's what you can expect to receive from us.
- Personal development opportunities - includes apprenticeships
- Cycle to work - various windows throughout the year
- Life Assurance
- Pension
- Salary Finance - includes advice, loans, consolidation of loans and advance
- Share schemes - including Free Shares and SAYE
- Free Virtual GP
- Free flu vaccinations
- Employee Assistance Programme (EAP)
- Discounted Gym membership
- Employee & Partner discounts within High Street Retailers and Supermarkets
- Wellness programmes

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you jo

  • Administration Officer

    2 months ago

    Plymouth, United Kingdom Defence Equipment & Support Full time

    **Job description for Administrative Officer** We have an exciting opportunity to join our team at Defence Munitions: Plymouth as an Administrative Officer supporting the health and safety team and activities across the site, this is a fast paced and varied role, allowing you exposure to various areas across the health and safety specialism, working as a...

  • Support Coordinator

    3 months ago

    Plymouth, United Kingdom First Class Support Full time

    First Class Support offers a bespoke specialist support service to disabled students at schools, colleges, and higher education institutions across the United Kingdom. FCS are a non-medical help supplier, working mostly with Higher Education students through Disabled Students Allowance. We are support specialists, offering numerous distinct support roles...

  • Security Officer

    2 weeks ago

    Plymouth, United Kingdom Bardwood Support Services Limited Full time

    About the roleTitle – Security OfficerPay Rate – £12.25 PHLocation – PL4 6AWShift Timings – 4 on 4 off days and nightsYou will be working in a building environment, where you will be responsible for providing safety and security to both staff and visitors alike.What will you get in return?Please note all our roles require transfer to our client on...

  • Office Support Specialist

    2 days ago

    Plymouth, Plymouth, United Kingdom James Fisher and Sons plc Full time

    About the RoleJob SummaryWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at James Fisher and Sons plc. As an Office Support Specialist, you will provide administrative support to our office operations, ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesProvide exceptional customer...

  • Administrative Support Officer

    1 week ago

    Plymouth, United Kingdom Brook Street Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at Brook Street. As an Administrative Support Officer, you will play a crucial role in providing administrative support to our clients, ensuring the smooth operation of our office.Key ResponsibilitiesPrepare and maintain accurate and up-to-date...

  • Support Worker

    3 months ago

    Plymouth, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support ltd are looking for passionate and experienced support workers and carers to join our fantastic organisation. We have various shifts available in the Plymouth region and surrounding areas. This role would require individuals to be enthusiastic and willing to provide support to people who use our service, to enable them to...

  • Support Worker

    3 months ago

    Plymouth, United Kingdom Positive Steps Care & Support Ltd Full time

    Positive Steps Care & Support ltd are looking for passionate and experienced support workers and carers to join our fantastic organisation. We have various shifts available in the Plymouth region and surrounding areas. This role would require individuals to be enthusiastic and willing to provide support to people who use our service, to enable them to...

  • Administrative Support Officer

    1 week ago

    Plymouth, United Kingdom Brook Street Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at Brook Street. As an Administrative Support Officer, you will play a crucial role in providing administrative support to our clients, ensuring the smooth operation of our office.Key ResponsibilitiesPrepare and maintain accurate and up-to-date...

  • Business Support Officer

    3 months ago

    Plymouth, United Kingdom Cleantech People Full time

    **What's involved with this role**: **Job Ref: Plymouth RQ1201786** **_A DBS disclosure is listed as a requirement for this role_** The team requires a Business Support Officer - Administrator for approximately 15-months. The role will be based in the Democratic and Member Business Support team, carrying out administrative duties supporting the elected...

  • Business Support Officer

    3 months ago

    Plymouth, United Kingdom Rowe IT Full time

    **About Us** We help the public sector improve their use of technology, making a difference to the people of the UK. We work on diverse projects. Whether it is supporting climate science, helping our armed forces make better decisions, looking after our forests and woodlands, supporting green city schemes, optimising government procurementour work...

  • Intelligence Support Officer

    3 months ago

    Plymouth, United Kingdom Essential Employment Full time

    Intelligence support officer needed in Plymouth £12.92ph ref 360361B This role will be focused on assisting with a specific part of the Intelligence Support Officer role which is processing intelligence. The main functions that will be expected as part of this role are: - Quality assesses and evaluates Intelligence for publication, and dissemination in...

  • Business Support Officer

    2 days ago

    Plymouth, Plymouth, United Kingdom Berry Recruitment Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Support Officer to join our team at Berry Recruitment. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesAdministrative Support: Provide administrative assistance to our team,...

  • Business Support Officer

    2 months ago

    Plymouth, United Kingdom VNA Recruitment Full time

    VNA Recruitment are currently searching for a Business Support Officer for our client based in Plymouth. The main responsibilities of this role include: * Deal with enquiries and providing support for customers * Check applications and make decisions based on set criteria * Undertake routine planned administrative support to a range of teams *...

  • Administrative Support Officer

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Livewell Southwest Full time

    Livewell Southwest is seeking a dedicated and organized Administrative Support Officer to join our team. In this role, you will play a vital part in ensuring the smooth operation of our administrative functions. Your primary responsibilities will encompass a range of tasks, including data inputting, document typing, appointment scheduling, and record...

  • Project Support Officer

    3 months ago

    Plymouth, United Kingdom Delt Shared Services Full time

    Delt is a brilliant contradiction. A dynamic and agile private sector company with a serious conscience that is wholly owned by the public sector. It is somewhere you can do the right things for the right reasons while playing a real part in a growing business. The Delt Project Management Office is committed to delivering a wide range of business change and...

  • Business Support Officer

    2 months ago

    Plymouth, United Kingdom Acorn Recruitment Limited Full time

    Acorn by Synergie is currently recruiting for a Business Support Officer. This is a long term temporary role £11.18 per hour 37 hours per week Central location, easily accessible via public transport Job Duties: - Communicate with customers in a variety of ways as required e.g. face, online, over the phone, providing clear information about how to...

  • Business Support Officer

    2 months ago

    Plymouth, United Kingdom Brackenberry Full time

    We are working closely alongside a Local Authority in Plymouth to assist with the appointment of a Business Support Officer, on a 2-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £12.18 - £14.68 per hour Responsibilities: Deal with enquiries, providing advice and...

  • Team Leader

    3 months ago

    Plymouth, United Kingdom Yourway Support Services Full time

    **Yourway Support Services **(part of the Big Picture Care Group) **Job Title**:Team Leader **Days/Hours**:37.5 Hours per week, Monday - Sunday **Location**: Plymouth **Salary**: £10.92 per hour **Employment type**:Permanent/Full-Time **About us** Yourway supports people in the community to preserve their independence, the company offer personal care...

  • CYPF Support Officer

    3 weeks ago

    Plymouth, United Kingdom Brackenberry Full time

    We are working closely alongside a Local Authority in Plymouth to assist with the appointment of a CYPF Support Officer , on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £11.81 - £14.22 per hourHours Per Week: 14.80 Responsibilities: Deliver administrative...

  • Intelligence Support Officer

    3 months ago

    Plymouth, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role: **Temporary Intelligence Support Officer** **Reference no: Devon & Cornwall BL TCL 360283** **Pay Rate: £12.92 per hour PAYE** **37 Monday - Friday, normal working hours** **This opening assignment is for 2-3 mo**n**ths **City: PLYMOUTH** **NPPV3 Vetting** This role will be focused on assisting with a specific part of...