Office Support Assistant

1 week ago


Plymouth, Plymouth, United Kingdom CV-Library Full time
Customer Service and Administration Role

CV-Library is seeking a highly motivated and organized individual to fill the role of Receptionist Administrator. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and administrative support to our clients.

The ideal candidate will have a minimum of 1 year's experience in a similar receptionist/front of house role and possess strong communication skills with a high standard of professionalism and courtesy. You will also be proficient in a variety of computer software applications, including Microsoft Office.

You will work closely with the Fee Earners and other staff members to ensure seamless client care and efficient office administration. Your duties will include managing front-of-house, meeting clients, receiving and making telephone calls, scheduling appointments, maintaining diaries, and liaising with colleagues.

You will also be responsible for opening electronic files, inputting client details, managing correspondence, and preparing files for storage and retrieval. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and administrative support.

Key Responsibilities:
  • Provide exceptional customer service to clients and colleagues
  • Manage front-of-house and maintain a professional reception area
  • Meet clients and deal with their enquiries as necessary
  • Receive and make telephone calls to clients and third-party contacts
  • Schedule appointments for Fee Earners
  • Maintain Fee Earner diaries
  • Liaise with all members of staff in relation to client matters
  • Manage incoming and outgoing correspondence
Requirements:
  • At least 1 year's experience in a similar receptionist/front of house role
  • Strong communication skills with a high standard of professionalism and courtesy
  • Proficient in Microsoft Office and other computer software applications
  • Organized with a logical approach and strong time-management skills
Benefits:
  • Competitive salary: £23,000 per annum (negotiable)
  • 24 days of annual leave plus bank holidays
  • Private health insurance


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