Physiotherapy Clerical Officer

4 months ago


Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

Deal with requests for patients records from Legal Agencies and Cwm Taf Morgannwg UHB Concerns Team, ensuring adherence with Data Sharing Protocols when releasing any information. Plan and prioritise their own workload, and be required to use own initiative to respond and deal with general enquiries and routine work. Accurately organise, file and safely store Departmental information both electronically and paper copy in accordance with agreed Policies and Procedures e.g. storage of personal files, patient records.

Store and maintain documents and records in accordance with Cwm Taf Morgannwg UHB Data Protection Policies, ensuring management of long-term storage. Support the Communication Strategy of the Physiotherapy Department through attendance at staff meetings, use of web based and social media communications to relay messages and advertise the Department. Assist with collation and provision of information for audit or governance purposes, as and when requested. Input sensitive data and/or information into a variety of databases with a high degree of accuracy.

This information/data will be confidential and sensitive e.g. sickness absence information. Supporting as determined by the service, and the individual physiotherapist, a staff member accessing mainly administrative support via Access to Work e.g. reading and relaying medical notes information/patient letters/referrals/Health Board IT systems.



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