Suicide Bereavement Administration Officer

7 months ago


Swansea, United Kingdom Jac Lewis Foundation Full time

**Job Summary**:
**Responsibilities**:

- Perform clerical duties, including typing, filing, and completing basic bookkeeping tasks.
- Use Trauma Informed, Person centered style of communication when speaking with individuals who have been bereaved through suicide.
- Organize and schedule appointments, meetings, and events.
- Maintain office supplies inventory by checking stock to determine inventory level.
- Assist in resolving any administrative problems.
- Support the Suicide Bereavement Liasion Officer in monitoring and evaluating the service,
- Data entry into various computerized systems.

**Qualifications**:

- Proven experience as an administrative officer or in a similar role.
- Excellent IT skills and proficient in using office software.
- Strong organizational skills with the ability to multi-task.
- Excellent time management skills and the ability to prioritize work.
- Experieince of working within mental health services/third sector.
- Outstanding communication skills, both written and verbal.
- Phone etiquette skills are essential for this role including counselling skills.

Pay: £27,000.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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