Customer Service Administrator

4 weeks ago


Thame, United Kingdom Oxby and Parke Recruitment Full time

**The Company**

A large global business specialising in commercial construction is looking for a proactive go getter to join their busy customer service and sales order admin team. **Please note you require your own transport due to the location - Westcott, HP18. (approx. 10mile drive from Thame/Aylesbury/Bicester).**

**The Role**

In this role you will provide back office support for a territory of sales managers by providing quotes for customers and being a point of contact throughout the process, always delivering a first class service. Key duties include:

- Generating quotes from technical drawings - **full training given**.
- Liaising with Area Sales Manager regarding workload, pricing structures, etc.
- Proactive telephone follow-through of the project for information updates from contractors.
- Respond to sample/brochure requests and any other enquries coming in to the office.
- Process orders and hand over to Customer Support Specialists team.

**About You**
- Customer service and admin orientated.
- Able to learn on the job (with training) and retain product/system knowledge.
- Excellent telephone manner and able to take down information accurately and concisely.
- Computer literate.
- Attention to detail - thorough and precise.
- Able to work to deadlines.

**Package**
- Basic salary £23-25k DOE.
- 20 days holiday plus bank holidays and Christmas shutdown.
- Life and Health insurances.
- Other great perks.
- Hybrid working - 3 days office / 2 days work from home.



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