Engagement Advisor Ftc

4 weeks ago

Blackburn, United Kingdom Training 2000 Full time

**Salary**: £23,284 per annum

**Working hours**: Full-time - 37.5 hours per week

**Contract type**: Fixed Term Contract (Maternity Leave Cover - up to 9 Months)

**Location**: Blackburn Site. There is an opportunity to work from home some days, working around the needs of the business

**About the role**:
Training 2000 is a large, independent training provider, based in Blackburn, Lancashire and is owned by the University of Central Lancashire. We have a heritage of over 50 years in Lancashire, delivering learning and development solutions and prides itself on delivery of learning excellence and creating outstanding talent for Lancashire and beyond.

We are seeking to appoint an Engagement Advisor to join our Apprenticeship Preparation Programme to recruit and retain learners ensuring progression through high quality, customer focused engagement strategies, working towards department objectives.

**The main duties of the role include**:

- To identify suitable applicants for the Apprenticeship Preparation Programme, ensuring suitable skill sets and academic ability which would involve the provision of information, advice and guidance whilst also collating the required information from the applicant. Recruitment onto the programmes would involve working to profiled targets and quality standards liaising with Central Recruitment team to process and update systems appropriately for all applicants.
- To contribute to the effective induction of recruits and manage the initial assessment process of individual learners agreeing their learning objectives within a personalised programme, that reflects their needs and aspirations.
- To manage a caseload of learners, working towards department objectives around attendance, achievement, retention and progression.
- To maintain appropriate learner records that meet company standards and external requirements and to provide relevant statistics as directed to support performance.
- To regularly review learner progress against objectives and maintain a level of learner contact, support and IAG throughout the program, updating and liaising with parents as required. This will include assisting learners with successful progression planning, managing the referral of early leavers effectively and regularly tracking learners to monitor destinations, update progression data and drive the achievement of targets.
- To work alongside the Placement Officers, utilising effective employer engagement strategies to ensure sufficient employers across a range of occupational areas and geographical locations are engaged and retained in supporting the Apprenticeship Preparation Programme objectives of all learners completing the required work experience. This will include matching learners to opportunities in accordance with needs, aspirations, objectives and the results of initial assessment
- To work closely with tutors to support with group profiles and ensure a good understanding of classroom management, performance and objectives assisting learners towards completion of the programme.
- To enable the safety and wellbeing of learners, embed the principles of Every Child Matters and the Safeguarding policies into all engagement strategies and follow guidance in effectively contributing to the management of learner behaviour. Aligned to this will be the need to ensure that employers understand their role, work effectively with colleagues to ensure H&S approvals prior to the placement commencing and to monitor Health, Safety and welfare in work placements acting promptly regarding any concerns.
- To facilitate customer feedback, encourage the learner voice and completion of surveys in order to collate valuable evidence that will contribute in the development and delivery of the department Self-Assessment Report and Quality Improvement Plan in the pursuit of continuous improvement towards excellence.
- To demonstrate knowledge and compliance with regards to GDPR and all associated Data Protection legislation. This includes having due regard for any personal data that you may come into contact with in your role which includes learners/ customers/ staff
- To contribute to the wider business by supporting at events such as Recruitment Open Events, Aspiring Clubs and department events as and when required.
- To adopt flexible working practices when required. The duties of post outlines are not exhaustive and the post holder will be expected to be co-operative and flexible, undertaking such other duties as may reasonably be required

**Essential requirements**:

- Minimum of Level 2 qualification in Information, Advice and Guidance (or willing to work towards)
- Level 3 Award in Education & Training (or willing to work towards)
- Level 2 qualification in Maths, English and ICT (or equivalent)
- Full UK driving licence and access to a vehicle

**Desirable requirements**:

- Level 4 qualification in Information, Advice and Guidance (or willing to work towards)
- Knowledge and understanding of Go

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