Parts Advisor

3 days ago

Blackburn, United Kingdom RecruitmentRevolution.com Full time

_New opportunity not to be missed We are looking for a Parts Advisor to join our team based in Toyota Blackburn._
- Our passion to provide the highest quality of customer service is key in everything we do, and we now have an opportunity for an experienced and customer focused Parts Advisor to join our amazing team._

**Role Info**:
**Parts Advisor / Administrator**
**Blackburn**
**£21,216 - £23,616 Incl OTE**
Plus Performance Bonus, Contributory Pension Scheme, Staff Car Scheme, Training and on-going development, Opportunity for career progression, Plus other excellent benefits/incentives

As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere.

**Who are we?**

Vantage Motor Group is a leading dealer group with locations throughout northern England. With a wide range of used cars in group stock and four manufacturer partners, you can be sure of finding the perfect vehicle at any of our centres.

We also offer an extensive Motability range and fantastic deals on fleet vehicles to suit every business requirement. And our services don't end there; at Vantage, we are your local experts for all of your vehicle servicing, maintenance, and repair needs.Whatever your motoring requirements, we're with you all the way.

**The Parts Advisor role**:
In this customer facing role you will plan and co-ordinate the dealership’s Parts sales to meet customer requirements and maximise sales volumes and margins. You will build a rapport with customers, communicating via telephone and face to face in order togain a good understanding of the customer’s needs and be able to guide them towards the product that will best meet their needs and requirements.

You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing.

**About you**:
To be successful in this role you will:
+ Have a full clean UK Driving Licence (essential)
+ Have previous motor industry experience
+ Have gained experience in stock ordering and stock intake in a similar customer facing role.
+ Ideally, you’ll have achieved GCSE A-C equivalent or new grades 4-9 in Maths and English.
+ Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
+ Have the ability to build long-lasting relationships with our customers and have a good understanding of their needs in order to guide them towards the product they require.

**Ready to join the largest car company in the world?**

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectationsand be rewarded with a smile.

We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.

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