Ent Patient Pathway Navigator
6 months ago
This is an exciting opportunity for a motivated individual to interact with patients, clinicians, and other internal departments such as the Multidisciplinary Team. The post holder will have excellent interpersonal skills and a professional telephone manner, as well as empathy when speaking with patients.
You will be responsible for checking outcomes of patients attending clinic on downgraded and Two Week Wait appointment and facilitate booking of any required tests within deemed timescales.
You will be the point of contact for the next steps in patient pathways following an alternate/cancer pathway referral/diagnosis.
You will co-ordinate with the clinical team and internal departments regularly to ensure patients have a smooth transition throughout their pathway.
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
**Interview Date**: To be confirmed
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