Vehicle Fleet Operations Apprentice

3 weeks ago


Tamworth, United Kingdom Fleet Evolution Full time

Based on the outskirts of Tamworth, Fleet Evolution is a small but growing vehicle management and employee benefits business specialising in employee car schemes. This is a growing market and one which is challenging, and complex market within a small, growing, thriving company. Due to an upsurge in the demand for our products and services and a continued period of growth, we are looking to add to our Operations team.

We are recruiting for an Apprentice to join our team to develop, learn and grow in your role during your apprenticeship with a graduation to a full-time position upon completion of your apprenticeship and to then develop long-term careers with a great potential

Since 2013 Fleet Evolution has developed a fantastic award-winning apprentice program aimed at taking intelligent driven people to develop them into leading lights within our organisation. All but 3 of our team have come via our apprentice program and we have a proven track record in taking on talented people who want to develop a career by allowing them to join this program and develop them into senior roles within the business.

You will support the operations team, suppliers and customers by managing all of the aspects of the vehicle life cycle from the point of delivery, maintenance, breakdowns, insurance, fines, contracts and general enquiries through to collection and disposal of vehicles, your main duties will include:
- Handling incoming Supplier and Driver enquiries
- Handling customer queries
- Coordination of orders and events with suppliers
- Processing supplier invoices
- Reporting exceptions to the management team
- Promoting best practices to our customers and their employees
- To liaise with other business departments and support them

What the role involves:

- To provide efficient and professional customer service to both customers and colleagues
- To be the first response to driver queries
- Process driver documents
- Keeping relevant systems and spreadsheets up to date

The skills we’re looking for:

- Excellent telephone manner
- Clear communication skills
- Organised
- Problem-solving skills
- Attentiveness

Joining our Operations team is the ideal opportunity for a hungry individual to train and progress in a fast-growing company where your achievements will only be limited by your drive. After 15-18 months your salary will move to £25,000 with further opportunities to develop in several career paths. The lower salary in the apprentice program is to enable you to be fully trained to include external training bodies, developing in areas we agree will benefit you and us.

The company is young, vibrant and committed to ensuring our customers receive excellent customer service.

Must have a minimum of 5 GCSE's A-C or 9-4 including Maths and English and be positive, proactive, hardworking, friendly and open. Please note we are in a remote location with poor public transport links, therefore having your own transport is essential.

The benefits we offer:

- Competitive salary
- Company pension*
- Private medical insurance
- On-site parking
- Casual dress
- Company events
- Employee discounts
- Company events & social hours

**Job Type**: Full Time, Permanent, Apprenticeship

**Salary**: £15,000 per annum

Hours: 37.5 per week

Schedule:

- Monday to Friday
- No weekends

Work Location: One location.

*Subject to qualifying criteria

**Job Types**: Full-time, Permanent, Apprenticeship

Pay: From £15,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: OPS2024



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