Rota Co-ordinator and Clinical Admin Support

4 weeks ago


Bristol, United Kingdom Fireclay Health Full time

Ensure clinical appointments are loaded into the appointment book in a timely manner and are updated according to any annual leave, sickness, and other changes. Support operations management team with on the day adjustments to screens. Support nursing team to schedule meetings and training sessions. Ensure requests from GPs and other clinicians are dealt with in a timely manner.

Contact patients in a professional manner as requested by a clinician or manager. This may be over the phone, by text message or by letter. To be able to use the appointment book to book any necessary appointments for the patient as requested by a clinician or manager. Liaise with the secretarial team and hospitals or other providers to resolve queries regarding referrals to secondary care.

Complete simple forms and referrals on behalf of the GP and ensure these referrals are sent using the processes in place. Support the management team with day to day operational task and governance checks


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