Account Executive

3 months ago


Haywards Heath, United Kingdom EBISS UK LTD Full time

**Person Specification**

This is a varied role working in a small specialist team where you will be liaising with clients. From preparing quotations to arranging shipping worldwide. Customer service is a must have for this role as you will be required to build and develop client relationships.

There will be opportunities to assist and learn how to handle and pack art ready for international shipping. In this role you will also be required to attend art fairs, assisting with set up, packing stations and break downs.

We are passionate about putting our values at the heart of everything we do:

- Equality
- Bravery
- Integrity
- Solutions Focused
- Service Driven

**Responsibilities**:

- Maintaining operating systems to manage shipments and quotes.
- Preparation of quotations for shipping, storage, exhibitions and projects
- Coordinating fine art logistics and customs procedures for imports, exports and domestic shipments throughout all transport modes (air, sea, road)
- Ordering and designing bespoke shipping crates
- Providing outstanding customer service and timely communications to ensure

client satisfaction.
- Ensure all shipping requirements are adhered to from point of collection to destination
- Liaising with international agents
- Liaising with clients/customers regarding their consignment or status of their project
- Developing, managing and maintaining client relationships
- Assisting on-site at Art Fairs
- Opportunity to meet clients onsite, to strengthen relationships
- Assisting with handling and packing Fine Art

**Professional Skills & Experience**
- Intermediate MS excel, outlook and calendars
- Ability to communicate and build relationships
- Written and verbal communication skills
- Excellent time management
- Positive approach and self-motivated
- Willingness to stay to get the job done
- Excellent team working
- Ability to work towards deadlines
- High level attention to detail
- Occasional flexible approach to working hours (during art fair seasons)
- Keen problem-solver
- Proactive can-do attitude
- Able to think outside the box

**Desirable Requirements**
- Experience or interest in Fine Art
- Previous experience of working in a freight environment
- knowledge of international transportation and logistics
- Knowledge of courier systems
- Previous experience in client management

**Company Benefits**
- Bespoke training & development plan
- Birthday Leave
- Competitive salary
- Casual work attire
- Enhanced Maternity and Paternity pay scheme (following 2 years’ service)
- Enhanced annual leave (following 2 years’ service)
- Employee of the quarter scheme
- Reward System
- Team building events
- Free on-site parking

**Job Types**: Full-time, Permanent

Pay: From £28,000.00 per year

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Haywards Heath, RH17 5PB: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Account management: 1 year (required)
- sales: 1 year (preferred)

Work Location: In person



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