Business Administration Apprenticeship
6 months ago
An exciting opportunity has arisen for an apprentice to join our Patient Safety team. This position will support learning and expertise within the areas of patient safety.
As part of the apprenticeship package, you will have the opportunity to achieve a Level 3 in Business Administration whilst gaining the experience you need to take the next step into your career.
To work as part of the Patient Safety Team across several workstreams to ensure a proactive approach to patient safety and support a culture of learning and improvement.
To support the Patient Safety Advisor / Patient Safety Manager to ensure that patient safety within DCHS is robust and safe.
To review and evaluate clinical incidents reported onto the Datix Risk Management system, process those that have passed the quality standard and gather further detail when required, providing advice to ensure effective incident response.
Complete data reports in a timely manner.
Exporting and sharing data within the organisation and external partners.
Note taking and supporting administrative duties within a team for example organising team meetings.
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.
Please review the Job Description and Person Specification.
Patient Care
This post has no direct patient care responsibilities; however, the post holder may come into contact with patients incidentally.
Communication & Relationship Skills
Provide and receive information in regard to all Patient Safety aspects. By the end of the apprenticeship programme, Postholder will be able to communicate more complex information to all levels of staff and external agencies.
Taking notes from meetings as appropriate.
Attend meeting as requested by the Patient Safety Team.
Analytical & Judgemental Skills
By the end of the apprenticeship programme, Postholder will be able to make straight forward judgements regarding patient safety incidents reports on DatixWeb and process those that have passed the quality standard and to challenge where further detail is required.
Maintain databases to assist the Patient Safety Team.
Knowledge, Training & Experience
Basic knowledge of computer and keyboard use (Windows Office, DatixWeb etc.).
Knowledge of basic medical terminology, anatomical and physiological terms: acquired through work-based training and experience.
Knowledge/experience of arranging meetings
Participation in apprenticeship programme, attending training, reviews etc
Financial Resources/Management
Will be responsible for their own time management, ensuring that they work in an efficient and proactive manner.
Responsibility for Research & Development
Complete Staff Surveys.
Information Resources/Information Systems
Maintaining information systems accurately and within agreed timescales ensuring consistency of data and ensuring confidentiality.
Ensure timely updates to the corporate risk register.
Freedom to Act
They will have supervised work at the beginning of this apprenticeship programme. The aim is that by the end of programme, they will be able to use own initiative whilst being guided by standard operating procedures and policies.
The responsibilities of the post holder will be flexible; the role will develop and evolve as the team evolves, which may require further training or re-evaluation of duties.
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