Income Advisor

2 weeks ago


Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Income Advisor**: Posted on 9 May 2023 Apply
- Directorate BHCC: Housing, Neighbourhoods and Communities
- Salary £24,054 - £24,496
- Contract Permanent

**Location**:
Housing Centre, Unit 1, Fairway Trading Estate, Eastergate Road, Brighton

**Job Summary**:
- Job reference- orbis/TP/233845/33046-
- Positions available- 2-
- Working hours- 37-
- Closing date- 11 June 2023-
- Job category- Housing-
- Organisation- Brighton & Hove City Council**Job introduction**:
Brighton & Hove is a great place to live, learn, work and visit. Our diverse and vibrant community is passionate about the city and there’s a shared commitment to celebrating and promoting all that makes Brighton & Hove so unique.

You’ll be working in a directorate that is dedicated to empowering people from different communities and backgrounds to live well and thrive, supported by our city-wide work on fairness, inclusion, and engagement. You’ll have an ability to communicate with a diverse range of stakeholders, a deep understanding of the needs of our different communities and residents, and the skills to ensure accessibility and inclusion in your work.

We are committed to delivering an outstanding service to our residents and to making the Tenancy Team within our Housing, Neighbourhood and Communities Directorate the first choice for you to work.

If you are looking to work in a flexible and forward-thinking organisation, you have excellent customer service and administrative skills with some knowledge of housing benefits and are looking for an exciting new challenge, then we would be delighted to hear from you.

**About the role**:
This customer-facing, administrative role offers lots of variety in a team that is supportive and progressive. We offer specialist in-house training on income management and housing, as well as operating a bursary scheme for more formal qualifications. There are opportunities for career progression, which we actively support and encourage.

We offer hybrid working, with a minimum of two days a week in the office depending on service requirements, to support a positive work / life balance. We can also offer fully office-based arrangements as an option. Our diverse team is based at our Housing Centre in Moulsecoomb. On the days you are working in the office you will be in a spacious and welcoming working environment, with a friendly and supportive team.

In return, we can offer you a competitive salary, training and qualifications, career progression with the opportunity to become involved with bespoke projects, flexible working, a generous annual leave allowance with the opportunity to buy extra days, staff discounts, and admittance into the Local Government Pension Scheme.

For more information about our organisation and the Income Advisor role, please download the job description / person specification.

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).



  • Brighton, United Kingdom Page Personnel Finance Full time

    **As a Hybrid Customer Service Advisor, you will be supporting the customer service team with inbound and outbound calls.** **Client Details** **Our client is a Brighton based insurance company, who are expanding their customer service team.** **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver excellent customer...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Based in Brighton, hybrid role. Taking inbound and outbound calls delivering good customer service. **Client Details** Our client based in Brighton, works in the Insurance sector are looking for a Customer Service Advisor. **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver outstanding customer service at all...


  • Brighton, United Kingdom Page Personnel Finance Full time

    **As a Hybrid Customer Service Advisor, you will be supporting the customer service team with inbound and outbound calls.** **Client Details** **Our client is a Brighton based insurance company, who are expanding their customer service team.** **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver outstanding...


  • Brighton, United Kingdom Page Personnel - UK Full time

    Hybrid working - Excellent benefits **About Our Client**: **Our client is a Brighton based insurance company, who are expanding their customer service team.** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver excellent customer service at all times - Managing inbound and outbound calls - Liaison with other internal departments on...


  • Brighton, United Kingdom Abodus Student Living Full time

    **Role Overview** An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team in Brighton. As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales enquiries including viewings, follow-up calls etc. and provide administrative support as required....


  • Brighton, United Kingdom Grafton Banks Finance Recruitment Full time

    Grafton Banks Finance are working with growing commercial company with offices in Brighton, East Sussex to recruit a Client Service Credit Control Administrator on a full-time permanent basis. Reporting into the Credit Team Lead and working in busy team you will be responsible for supporting with the client service, administration and chasing of unpaid...


  • Tyne and Wear, United Kingdom Newcastle Building Society Full time

    **About the Role** - **We have a range of flexible opportunities available working in our contact centre including options for fully remote working.**_ - **Are you based in the North East of England and looking to work from home? We can chat to you about how this role can work for you.**_ Our Customer Service Centre processes a large range of customer...


  • Gateshead, Tyne and Wear, United Kingdom Tempest Resourcing Limited Full time

    Gateadhead Council are looking for admin staff to answer busy calls from incoming customers in relation to tenancy related issues - experience in IT and Microsoft packages essential. Good customer service - both via telephony and face to face Full-time 37 hours Monday - Thursday 8.30 am - 5.00pm Friday 8.30am - 4.30pm The role is paying £11.81 PAYE per...


  • Tyne And Wear, United Kingdom MTrec Recruitment Full time

    **The Company you will be working for**: **Rewards and Benefits on offer;** - Great Working Environment - a very friendly culture and team atmosphere - A fantastic training programme - Genuine opportunities for progression - Immediate start date. - A Permanent position - Onsite parking - Working with an incredibly successful organisation **The Role you will...

  • Head of Finance

    Found in: Talent UK C2 - 1 week ago


    Brighton, United Kingdom YMCA England & Wales Full time

    Head of Finance Salary £62,000.00 Contract: Permanent Hours 9 am – 5 pm Monday to Friday We are looking forward to strengthening our leadership team with a forward-looking and experienced individual, who is also passionate about serving our community. Our 2024-2030 Strategy is ambitious and all of our efforts will be required to achieve the...

  • Head of Finance

    Found in: Talent UK 2 C2 - 2 weeks ago


    Brighton, United Kingdom East Sussex County Council Full time

    Salary: £62,000 per annum Contract type: Permanent Working pattern: Full-time Closing date: Sunday 12th May 2024 Interview date: Interviews will be held on Friday 24th May 2024 We are looking forward to strengthening our leadership team with a forward-looking and experienced individual, who is also passionate about serving our community. Our...


  • Gateshead, Tyne and Wear, United Kingdom Triumph Consultants Ltd Full time

    Temporary Neighbourhood Service Advisor/Admin x2 – Housing Reference no: 80 per hour PAYE 37 Monday to Friday, normal working hours This opening assignment is for 2 months City: GATESHEAD Cover admin, face to face enquiries and telephony duties - dealing with inbound calls as the first point of customers in relation to housing queries. Accurately...


  • Brighton, East Sussex, United Kingdom YMCA Black Country Group Full time

    Head of Finance Contract: Permanent Hours 9 am – 5 pm Monday to Friday We are looking forward to strengthening our leadership team with a forward-looking and experienced individual, who is also passionate about serving our community. The Head of Finance role will be essential in enabling our financial strategy to become a reality through wise,...


  • Brighton, East Sussex, United Kingdom YMCA Brighton Full time

    Contract type: Permanent Full-time Sunday 12th May 2024 To apply go to and click on the advert Head of Finance. We are looking forward to strengthening our leadership team with a forward-looking and experienced individual, who is also passionate about serving our community. The Head of Finance role will be essential in enabling our financial...


  • Brighton, East Sussex, United Kingdom YMCA Black Country Group Full time

    Head of Finance Salary £62,000.00Contract: Permanent Hours 9 am – 5 pm Monday to Friday We are looking forward to strengthening our leadership team with a forward-looking and experienced individual, who is also passionate about serving our community. Our 2024-2030 Strategy is ambitious and all of our efforts will be required to achieve the objectives...

  • Head of Finance

    6 days ago


    Brighton, East Sussex, United Kingdom YMCA Brighton Full time

    Salary: £62,000 per annum Contract type: Permanent Working pattern: Full-time Closing date: Sunday 12th May 2024 Interview date: Interviews will be held on Friday 24th May 2024 How to apply: If you think this is for you, we would love to hear from you - by completing the questions listed and uploading your up-to-date CV with relevant documents. To apply...