Customer Service Advisor

3 weeks ago


Brighton, United Kingdom Page Personnel - UK Full time

Hybrid working
- Excellent benefits

**About Our Client**:
**Our client is a Brighton based insurance company, who are expanding their customer service team.**

**As a Hybrid Customer Service Advisor the responsibilities are-**
- Deliver excellent customer service at all times
- Managing inbound and outbound calls
- Liaison with other internal departments on behalf of customers
- Complying to Data Protection Checks
- Handle all initial claims and complaints requests with professionalism and empathy
- Call handling cancellation of policies
- Problem Solving

**The Successful Applicant**:

- Ability to empathise and adapt personal style to diverse customer needs
- Have excellent verbal and written communication skills
- Attention to detail
- A team player, with ability to use initiative
- Ability to work within strict deadlines
- Enthusiastic and motivated
- Numerate
- Customer service experience
- Experience of using a strong customer focus

**What's on Offer**:
**Whats on offer -**
- Hybrid working
- Salary £21-22,000
- Weekends off
- Great company benefits - 31 days holiday, pension, life assurance, income protection, private medical insurance and much more.
- Contact
- Bibi Bosworth
- Quote job ref
- JN-012023-5891670
- Phone number
- +44 127 320 1205



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