Customer Service Advisor

2 weeks ago


Brighton, United Kingdom iQ Student Accomodation Full time

**Customer Service Advisor**

**Who are we?**

With headquarters in central London and Manchester, we're the largest owner and operator of student accommodation in the capital with 76 sites in 27 cities. Our vision is to build a world class business, reimagining the student accommodation experience and delivering the best year yet to our customers. Following an ongoing investment by Blackstone - one of the world's largest real estate investment firms, we have exciting long term growth plans

**What you can expect as our Customer service advisor**

As part of our Operations team, you'll play a key role in making sure the students who stay with us feel at home. You'll be talking to future and current students about how awesome staying with us is, while making sure our current residents have their best year yet
- Supporting the creation of a positive and memorable experience for residents
- Completing administrative tasks including logging of maintenance requests
- Carrying out sales and leasing activities including viewings
- Ensuring compliance in line with health and safety standards
- Handling and resolving customer complaints with a patient and understanding approach
- Chase outstanding rent arrears following rent collection procedures
- Creating exceptional experiences for our students through organising events

**Salary: £22,500-22,900**

**Hours: 40**

**Are you?**
- An individual with an outgoing and friendly nature
- A team player who enjoys making people feel at home
- Keen to gain experience in relationship building and sales
- Someone with experience in customer service

**W**e have a flex working policy and commit to open and transparent discussions on any flex working requests**

**Everyone's welcome at iQ, whoever they are, wherever their background and we encourage and celebrate you to #BeYou. That's why we're committed to creating a truly inclusive culture at iQ.**

**We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, colour, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status.



  • Brighton, United Kingdom Page Personnel Finance Full time

    As a Customer Service Advisor within the Insurance sector, you will be answering inbound calls & making outbound calls to answer all enquiries. **Client Details** Our client is based in Brighton and within the Insurance sector. **Description** As a Customer Service Advisor your responsibilities will include: - Answering enquiries through a variety of...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Taking inbound calls, delivering exceptional customer service, working admin, be a good team player and be able to work alone. **Client Details** Our client based in Brighton, works within the insurance industry, are looking for a new Customer Service Advisor. **Description** **Key Responsibilities for a Customer Service Advisor** - Deliver outstanding...


  • Brighton, United Kingdom RX Plus Facilities Full time

    **Job Title: Customer Services Advisor**: **Company Information: Mitie Group Ltd**: Mitie Group Ltd is a leading facilities management company based in Hastings Building, Brighton, East Sussex, South East England, BN1 9RJ, United Kingdom. We pride ourselves on delivering exceptional services to our clients across various sectors.**: Are you a customer...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Customer Service Advisor** Our client is a leading training provider who helps upskill long term unemployed. They help those classified as long-term unemployed gain training, qualifications and confidence that will assist in their job search. They currently seek a Customer Service Advisor to join their busy team. Working from offices in the centre of...


  • Brighton, United Kingdom Page Personnel - UK Full time

    Immediately available - Excellent customer service with great telephone manner **About Our Client**: Our client is based in Brighton and within the Insurance sector. As a Customer Service Advisor your responsibilities will include: - Answering enquiries through a variety of channels. - Inputting data onto the in-house system **The Successful...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Based in Brighton, hybrid role. Taking inbound and outbound calls delivering good customer service. **Client Details** Our client based in Brighton, works in the Insurance sector are looking for a Customer Service Advisor. **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver outstanding customer service at all...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Salary**: From £10.90 per hour **Benefits**: - Company pension Schedule: - Day shift Work Location: In person


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Job Types**: Full-time, Permanent **Salary**: From £10.90 per hour Schedule: - Day shift Ability to commute/relocate: - Brighton, East Sussex: reliably commute or plan to relocate before starting work...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Salary**: From £10.90 per hour **Benefits**: - Company events - Company pension - Gym membership Schedule: - Day shift Ability to commute/relocate: - Brighton, East Sussex: reliably commute or plan to...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Job Types**: Full-time, Permanent **Salary**: From £10.90 per hour **Benefits**: - Work from home Schedule: - Day shift Ability to commute/relocate: - Brighton, East Sussex: reliably commute or plan to...


  • Brighton, United Kingdom Kaplan International Full time

    **Customer Services Advisor** **Reference number**: JR237926 **Location**:Kaplan Living Brighton **Working pattern**: Full-Time, 5 days per week (Wednesday - Sunday, 9am - 5pm) **Contract Type**:Permanent **Number of roles**:1 **Salary**: £23,400 Per annum We are looking for a **Customer Services Advisor** to join our team. As a Customer Service...


  • Brighton, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Renault Dealership in Brighton. You do not need automotive experience to be successful in this role - we will train that, but...


  • Brighton, United Kingdom Tate Full time

    Our client is an Events Management organisation, seeking a customer service advisor to join the team on a temporary basis. You will be supporting speaking to previous VIP guests who attended last years exhibitions, and registering their attendance for thisyear. This role is to start 1st March until the 13th March. Tate is acting as an Employment Business...


  • Brighton, United Kingdom Search Consultancy Full time

    Customer Service Advisor - Central Brighton £ 18,525 rising to £20,000 after 6 months We are working exclusively with a reputable and well known company in Brighton who are looking for a number of Customer Support Representatives to join them permanently to support with their growth and increase in inbound queries from their large customer base. This...


  • Brighton, United Kingdom Page Personnel Finance Full time

    **As a Hybrid Customer Service Advisor, you will be supporting the customer service team with inbound and outbound calls.** **Client Details** **Our client is a Brighton based insurance company, who are expanding their customer service team.** **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver excellent customer...


  • Brighton, United Kingdom Page Personnel - UK Full time

    Hybrid working - Excellent benefits **About Our Client**: **Our client is a Brighton based insurance company, who are expanding their customer service team.** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver excellent customer service at all times - Managing inbound and outbound calls - Liaison with other internal departments on...


  • Brighton, United Kingdom Page Personnel Finance Full time

    **As a Hybrid Customer Service Advisor, you will be supporting the customer service team with inbound and outbound calls.** **Client Details** **Our client is a Brighton based insurance company, who are expanding their customer service team.** **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver outstanding...


  • Brighton, United Kingdom Resourcing Group Full time

    Title: Helpdesk/Customer Service Advisor Location: Brighton Start Date: ASAP Pay Rate: £12.81ph PAYE Our client who are one of the leading companies are currently recruiting for a Helpdesk/ Customer Service Advisor to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right person. Monday to Friday...


  • Brighton, United Kingdom Abodus Student Living Full time

    **Role Overview** An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team in Brighton. As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales enquiries including viewings, follow-up calls etc. and provide administrative support as required....

  • Helpdesk/Customer Service Advisor

    Found in: beBee jobs GB - 21 hours ago


    Brighton, Brighton and Hove, United Kingdom Resourcing Group Full time

    Title: Helpdesk/Customer Service Advisor Location: Brighton Start Date: ASAPPay Rate: 12.81ph PAYE Our client who are one of the leading companies are currently recruiting for a Helpdesk/ Customer Service Advisor to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right person. Monday to Friday role...