Customer Service Advisor

3 weeks ago


Tyne And Wear, United Kingdom MTrec Recruitment Full time

**The Company you will be working for**:
**Rewards and Benefits on offer;**
- Great Working Environment - a very friendly culture and team atmosphere
- A fantastic training programme
- Genuine opportunities for progression
- Immediate start date.
- A Permanent position
- Onsite parking
- Working with an incredibly successful organisation

**The Role you will be doing**:

- To manage an individual caseload of cases.
- Analyse and review cases.
- Contact companies to negotiate and reach agreement for the settlement of cases.
- Make contact with customers and suppliers to resolve queries and challenges.
- Build effective and robust relationships.
- Input and record accurate information on the internal systems.
- Operate in accordance with company standards and procedures.
- Be highly productive achieving individual recovery targets and contribute to team targets.
- Suggest, where applicable, ways to improve the business, particularly reporting to Team Manager where there are regular difficulties or barriers to recovery of income.
- Responsible for self-development.

**About you;**
- You will naturally be a customer orientated person. You may have worked in a customer service type of role previously, however, the company are open to any type of employment background. If you have good communication skills and you are naturally inclinedto want to help and support people, then this is the career move you have been looking for. We do need to see good tenure/longevity in your CV, so you are a reliable individual who will become a great employee. Though you can have worked in any type of roleor background.
- Able to work between the hours of 8am - 6pm.
- Able to work weekends when required.
- Achieve individual and contribute to team performance.
- Be highly productive achieving call targets and contribute to team targets.
- Responsible for self-development.



  • Swalwell, Tyne and Wear, United Kingdom The Recruitment Group Full time

    Finance Administrator Gosforth £23400 to £27000 (pro rata)6 month contract Monday to Friday 9am to 5pm (opportunity to WFH 2 days a week after a successful training period) The Recruitment Group are currently recruiting Finance Customer Service Advisor to work for one of our clients sites based in Hellabyon a 6 month contract. This is a great...


  • South Shields, Tyne and Wear, United Kingdom Adecco Full time

    Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons. As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails. You will engage with prospective and current customers, including patients,...

  • Customer Service

    7 days ago


    Tyne and Wear, United Kingdom Brook Street Full time

    I am currently recruiting for my clients based in south shields for customer service representatives. The hours are Monday - Thursday, 9am -7pm. A great benefit in this role is a 4-day working week. This means a 3 DAY WEEKEND. The pay-rate is £10.15 per hour. You will be joining a great team of customer service advisor who are really making a difference...


  • Gateshead, Tyne and Wear, United Kingdom The Recruitment Group Full time

    Finance Administrator Gosforth £23400 to £27000 (pro rata) 6 month contract Monday to Friday 9am to 5pm (opportunity to WFH 2 days a week after a successful training period) The Recruitment Group are currently recruiting Finance Customer Service Advisor to work for one of our clients sites based in Hellaby on a 6 month contract. This is a great...


  • Gateshead, Tyne and Wear, United Kingdom Ingenia Resourcing and Recruitment Ltd Full time

    Are you a fully experienced Motor Dealer Service Advisor? As a Service Advisor working for this franchised dealer, you will be required to handle customer enquiries, book customers in, produce job cards, see customers in, obtain fleet authorisations, price up and sell additional work, keep customers informed of progress/delays, invoice, handle payments and...


  • Gateshead, Tyne and Wear, United Kingdom Think Recruitment Full time

    Administrators/Customer Service Advisors required to work with Gateshead based council. Location: Gateshead, NE8 Start Date: ASAP Duration: 4/5 months temp contract Pay: 13.50 p/h, paid weekly Hours: Monday - Friday, 9am - 5pm. Job role: You will be tasked in providing basic administrative duties and offering customer support via the telephone...


  • Gateshead, Tyne and Wear, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Customer Service Advisor - Housing Location: Gateshead Pay Rate: £15 Umbrella P/H Job Type: Full Time Contract - Office Based The Role To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards To accurately process and reconcile income in line with...


  • Gateshead, Tyne and Wear, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Customer Service Advisor - Housing Location: Gateshead Pay Rate: 15 Umbrella P/H Job Type: Full Time Contract - Office Based The Role To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards To accurately process and reconcile income in line with the...


  • Gateshead, Tyne and Wear, United Kingdom Pin Point Recruitment Full time

    Parts & Service Advisor * Gateshead * Monday to Friday * Full-time, Permanent Staff Position * £25,000 to £28,000 per annum depending on experience. A growing industrial equipment supply company are looking for an experienced Parts & Service Advisor to support their team on a permanent basis. You will be responsible for responding to technical...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Immediate start date. Great team culture. Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team.


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Immediate start date. Great team culture. Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team. Providing professional and efficient customer sales and service in all duties Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order...


  • North Shields, Tyne and Wear, United Kingdom MTrec Ltd Full time

    Immediate start date. * Great team culture. * Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team. Providing professional and efficient customer sales and service in all duties * Making reservations and handling enquiries via: voice, email, chat and other web response...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join their...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join their...


  • Newcastle Upon Tyne, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne. **Client Details** Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne. This is a fantastic opportunity for...


  • North Tyneside, Tyne and Wear, United Kingdom Excelerate Full time

    Role - Customer Service Advisor - Newcastle Role Type - Initial 6 month contract, followed by permanent employment. (To start asap) Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily) Salary/Pay - £12-14 per hour (subject to experience) Shift work, rota will be given 6-8 weeks in advance. Hours will vary as per rota 8am Some weekend...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join...


  • North Tyneside, Tyne and Wear, United Kingdom Excelerate Full time

    Role - Customer Service Advisor - Newcastle Role Type - Initial 6 month contract, followed by permanent employment. (To start asap) Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily) 24 per hour (subject to experience, 7.Shift work, rota will be given 6-8 weeks in advance. Hours will vary as per rota 8am Some weekend work rota'd in,...


  • Newcastle upon Tyne, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector!This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression and...