Customer Service Specialist
3 weeks ago
Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
**Description**:
Workplace Options have an exciting opportunity for a Customer Services Specialist in our Ealing, London office. This would be a hybrid working position with a mixture of home and office working days. Our Customer Service Specialists provide customer service to employees and their families in order to assist in locating and providing resources and referrals in their community.
**Responsibilities**:
- Assess the Employee’s needs through targeted questioning.
- Provide a clear explanation of the issues/needs.
- Obtain desired geographic location for referral search and any personalised criteria.
- Provide top quality customer service provided in written or verbal interactions with our clients and providers.
- Perform research, utilising our internal database, websites, and local organisations, in order to locate referrals that meet the client’s needs.
Perform quality assurance callbacks to our clients.
- Maintain high quality work in all aspects of the position.
- Ensure all data entries are complete and accurate, with proper spelling and grammar.
- Demonstrate excellent customer service skills, providing the caller with friendly, enthusiastic, and empathetic service.
- Demonstrate excellent knowledge of conflict resolution skills.
- Demonstrate ability to organise and prioritise regarding crisis versus non-crisis issues.
**Requirements**:
- Minimum of a bachelor's degree.
- Strong written and verbal communication skills.
- Experience in delivering high quality customer service via the telephone.
- Additional language desirable but not essential.
-
Customer Service Specialist
1 month ago
London, United Kingdom Digby Morgan Full timesummary - _ hayes, london_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - CSS - job details If you have previous experience in a Customer Support role then we want YOU!! We are seeking a Customer Service Specialist to join one of our aerospace Clients on a permanent basis in Hayes, Heathrow! About the...
-
Customer Service Specialist
2 weeks ago
london, United Kingdom JR United Kingdom Remote Work Freelance Full timeCore Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...
-
Customer Service Specialist
4 weeks ago
London, United Kingdom Workplace Options Full timeFounded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...
-
Customer Service Specialist
1 month ago
London, United Kingdom Orange Connex Global UK Ltd Full timeCore Values of the Position: The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...
-
Customer Service Specialist
1 month ago
London, United Kingdom Orange Connex Global UK Ltd Full timeCore Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...
-
Customer Service Specialist
1 month ago
London, United Kingdom Orange Connex Global UK Ltd Full timeCore Values of the Position: The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...
-
Customer Service Specialist
1 day ago
Hayes, Hillingdon, Greater London, United Kingdom Carbon60 - Eng&Tech Full timeCarbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist position is on a permanent basis and...
-
Customer Service Specialist
2 weeks ago
London, United Kingdom Orange Connex Global UK Ltd Full timeJob DescriptionCore Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer...
-
Customer Service Specialist
1 day ago
London, United Kingdom Layka Recruitment Full timeThisisafantasticopportunity for a Customer Service Specialist tojoinacompanycommittedtoprovidingquality,innovativevalueand logisticsservices.Tomeetcustomers'requirementsforthesafeandefficient transportoftheircargoeffectivelyandinaccordancewithcompanyoperationproceduresandstatutoryrequirementsincludingHealth&Safetytothe ...
-
Customer Service Specialist
3 weeks ago
London, United Kingdom STR Group Limited Full timeCustomer Service Specialist Hayes, West London From £32k The Customer Service Specialist plays a crucial role in supporting the operational fulfilment of all customer contracts. This position serves as the primary point of contact for operational topics, fostering regular customer reviews and visits. The candidate is expected to provide consistent...
-
Customer Service Specialist
1 week ago
London, United Kingdom Carbon 60 Full timeCarbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist position is on a permanent basis and...
-
Customer Service Specialist
1 month ago
London, United Kingdom Furosystems Full timeWe develop aesthetic and functional ultra-light high-performance electric vehicles with the goal of accelerating our society’s transition to electric means of transportation. We are a fast growing start-up and have already launched three successful products with other exciting projects and launches in the pipeline for 2019 as well as 100s of units shipped...
-
Customer Service Specialist
1 month ago
London Area, United Kingdom Orange Connex Global UK Ltd Full timeCore Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...
-
Customer Service Specialist
1 month ago
London Area, United Kingdom Orange Connex Global UK Ltd Full timeCore Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...
-
Customer Service Specialist
3 weeks ago
London Area, United Kingdom Orange Connex Global UK Ltd Full timeCore Values of the Position: The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...
-
Customer Service Specialist
1 month ago
London, United Kingdom E Personnel Recruitment Full time**Excellent salary**: - **Excellent Benefits**: - **Excellent team**: - **Excellent company** 3 days in office-2 days from home As Customer Service Specialist you will provide on-site customer service, and to plan and manage sales opportunities with the service business to ensue KPIs and high-level customer satisfaction. You will work towards ensuring...
-
Aog/customer Service Specialist
1 month ago
London, United Kingdom First Choice Staff Full timeAOG / Customer Care Specialist - AOG required to join this fantastic agent. The Customer Care Specialist will be part of a team within the Customer Care Location (CCL) responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with sales colleagues and equally as important, ensuring...
-
Customer Service Gateway Specialist
3 hours ago
Hounslow, London, United Kingdom Schenker LTD. Full timeJoin our Team as a Customer Service Gateway Specialist! Ready for an exciting career opportunity? Join us as a Customer Service Gateway Specialist! Be part of our import operations team, ensuring efficient service delivery to branches across the UK. If you're passionate about customer service and thrive in a fast-paced environment, apply now! Location:...
-
Senior Customer Service Specialist
1 week ago
London, United Kingdom Language Matters Recruitment Consultants Ltd Full timeA global market-leading bio-pharmaceutical company is currently looking for a Senior Customer Service Specialist to join them on 14 month contract.This presents an exciting opportunity for individuals with expertise in supply chain and distribution to collaborate with a skilled and committed Customer Services team, located at their office in Holborn, Central...
-
Customer Service Specialist
1 month ago
London, United Kingdom Lufthansa Group Full timeAre you a customer service rockstar with a passion for supporting business projects and delivering exceptional results? We are seeking a Customer Service Specialist for our Product Line Parts team to provide outstanding customer service and operational support for various business projects. The duties of the Customer Service Specialist include: Own...