Post-op Scheme Co-ordinator

5 months ago


Bolton, United Kingdom SpaMedica Full time

As a Post-Operative Scheme Co-ordinator, you will be managing the care for patients subscribed on any post-operative scheme. You will have a clear and comprehensive understanding of the different post-operative pathways for different CCG areas and be the key contact or any associated queries. You will be responsible for extracting relevant clinical information from patient records and updating clinical systems. You will record consistent, accurate data to facilitate managers and clinicians in the monitoring, planning and provision of high-quality patient care.

**Site Location: SpaMedica The View, 120 Bark Street, Bolton**

**Benefits of our Post-Operative Coordinator role**:

- Starts £21,313 per annum (salary in line with training and reviews)
- 37.5 hours per week between 8-6 Monday to Friday.
- 28 days holiday including bank holidays increasing to 33 with length of service.
- ** Bonus 1** - January - potential to earn up to 5% hospital/company related bonus.
- ** Bonus 2** - June - potential to earn up to 5% individual performance related bonus.
- Length of Service Rewards
- Recommend a Friend Scheme (£350 reward for both you and your friend)
- Time in Lieu scheme (if you go over your contracted hours, we will give you your time back (we want our staff to feel appreciated and valued).
- Free Annual Flu Vaccination
- Paid DBS
- Continuous Training and Development Programme
- Employee Assistance Programme (EAP)
- Progression opportunities (85% of our supervisors have been internal promotions).
- Eye test and subsidy towards glasses (Eye Test/Glasses)

**Role and Responsibilities of our Post-Operative Coordinator**:

- To co-ordinate the medical pathway for post-operative scheme patients, ensuring that care is provided within allocated timeframes, to accurately record all external appointments attended as part of the SpaMedica Post-Operative Scheme.
- Handling emergency appointment information to ensure, out of process, not planned appointments are captured and recorded in the system in a reportable format.
- To monitor and rectify any delays to incoming post-operative reports opticians.
- Working closely with the Service Promotions Executive to ensure all post-operative appointments and documentation is up to date and recorded.
- To extract all clinical information from the patient health record
- To input all outpatient appointments onto the Patient Administration System within agreed timescales.
- To communicate effectively with clinicians and administration colleagues as required.

**Skills and Experience**
- Ability to manage own workload.
- Excellent communication skills both written and verbal.
- Good working knowledge of Microsoft Excel, Word, and Outlook.
- Ability to work under pressure and meet deadlines.
- Excellent attention to detail
- Ability to learn new ICT systems.
- Experience in a data entry role

**Who we are looking for**:

- A real self-starter
- Willingness to build relationships with internal and external stakeholders.
- Enthusiastic about learning new, specialist knowledge.
- Motivated about doing a thorough job.
- Enjoys working with data and reporting.
- Team-working skills
- Accepts responsibility for developing own knowledge and skills.
- Participates in all mandatory training.
- Attends hospital meetings where required.

This role will suit someone who is enthusiastic and committed to providing high quality patient care. You will be able to work efficiently under pressure and adhere to strict deadlines as outlined by external organisations. You demonstrate an ability to work independently and as part of a team and be able to build professional relationships with both internal and external contacts.



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