Customer Team Leader

5 months ago

Bolton, United Kingdom Coop Full time

**Customer Team Leader**
- Location: Chorley New Road, Horwich, BL6 6JZ- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    5 months ago

    Bolton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 190 Tonge Moor Road, Bolton, BL2 2HN - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from (store opening), afternoons, late evenings to (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    5 months ago

    Bolton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 245 Highfield Road, Farnworth, Bolton, BL4 0NX - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (2.00pm), afternoons, late evenings (10.00pm) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    5 months ago

    Bolton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 245 Highfield Road, Farnworth, Bolton, BL4 0NX - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including afternoons, late evenings (Until 10pm) and weekends, to be discussed at interview. - Full training given- You must be...

  • Customer Team Leader

    5 months ago

    Bolton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 75-81 Winter Hey Lane, Horwich, Bolton, BL6 7PA - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview -...

  • Customer Team Leader

    5 months ago

    Bolton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 245 Highfield Road, Farnworth, Bolton, BL4 0NX - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts, including early mornings, afternoons, late evenings and weekends, to be discussed at interview - Full training given- You must be...

  • Customer Team Leader

    6 months ago

    Bolton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 245 Highfield Road, Farnworth, Bolton, BL4 0NX - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (From 6am), afternoons, late evenings (Until 10pm) and weekends, to be discussed at interview. - Full...

  • Customer Service Team Leader

    5 months ago

    Bolton, United Kingdom Mpeople Full time

    Are you a Customer Service Team Leader or a Customer Service Representative looking to take the next step who wants to work for an established Manufacturer? You will be based at the Head Office in Bolton and be part of a group of companies with a team based across the UK and internationally. All the company's products are designed and developed at head...

  • Team Leader

    5 months ago

    Bolton, United Kingdom The Coffee House Full time

    The Coffee House is recruiting for new Team Leader in our store in Bolton. The store provides a lively, fun, busy but relaxed environment for local shoppers, and a great place for like minded people to work together. The Coffee House is a chain of independent coffee shops based in the North West. We opened our first store in Lymm village in 2011 and have...

  • Team Leader

    4 weeks ago

    Bolton, Bolton, United Kingdom Costa Coffee Full time

    Team LeaderAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Team Leader, you'll play a key role in leading our team to achieve this goal.Key ResponsibilitiesLead by example, demonstrating a passion for customer service and a commitment to excellence.Develop and implement strategies to drive sales and improve customer...

  • Team Leader

    3 weeks ago

    Bolton, Bolton, United Kingdom Card Factory Full time

    Job IntroductionLocation: Bolton market streetContracted Hours Available: 16Role ResponsibilityWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal.As a Team Leader, you will be responsible for supporting your Store Manager in delivering commercial growth and developing a team...

  • Team Leader

    4 weeks ago

    Bolton, Bolton, United Kingdom Grosvenor Casinos Full time

    Job Title: Team LeaderAbout the RoleAs a Team Leader at Grosvenor Casinos, you will be responsible for orchestrating the delivery of exceptional food and beverage services that exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys a flawless dining...

  • Team Leader

    4 months ago

    Bolton, United Kingdom Card Factory Full time

    Job Introduction Location: Bolton market street Contracted Hours Available: 16 Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...

  • Team Leader

    6 months ago

    Bolton, United Kingdom Hollywood Bowl Group Full time

    **The Why, the What and the Who...**: Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us inspire the team to provide outstanding customer service and create lasting memories for our customers? If so, then look no further! **The Why...** Join Hollywood Bowl Group as a Team Leader, in return you'll...

  • Team Leader

    4 weeks ago

    Bolton, Bolton, United Kingdom Card Factory Full time

    Job IntroductionLocation: Bolton market streetContracted Hours Available: 16Role ResponsibilityWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal.As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and...

  • Team Leader

    4 weeks ago

    Bolton, Bolton, United Kingdom Card Factory Full time

    Job IntroductionLocation: Bolton market streetContracted Hours Available: 16Role ResponsibilityWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal.As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and...

  • Team Leader

    5 months ago

    Bolton, United Kingdom Stateside Foods Full time

    **Department**:Toppings**Job Title**:Production Team Leader**Salary**:Competitive**Pay Frequency**:Monthly**Hours**:Mon - Fri (21.45 - 06.00)We have a fantastic opportunity for a Team Leader working Monday to Friday 21.45 - 06.00. **Purpose of the Role**: ***Key responsibilities**: - Acting as a role model for all agreed people management practices,...

  • Sales Team Leader

    1 month ago

    Bolton, United Kingdom Medlock Partners Limited Full time

    Work for globally recognised brandFantastic sales leader opportunityA permanent full time position Sales Team LeaderPermanentFull Time role, based on site37.5 hours per week2.30pm finish on a FridaySalary up to £35k pro rotaBased in BoltonMedlock Partners are partnering with a business recognised globally, who are looking for a Sales Team Leader, for full...

  • Team Leader

    3 weeks ago

    Bolton, Bolton, United Kingdom Costa Coffee Full time

    Role OverviewWe're seeking a skilled Team Leader to join our Costa Coffee team. As a Barista Maestro, you'll be responsible for leading shifts, training new team members, and driving high standards in customer service and coffee quality.Key ResponsibilitiesLead shifts to support colleagues in delivering exceptional customer experiencesTrain and accredit new...

  • Team Leader

    5 months ago

    Bolton, United Kingdom Adullam Homes Full time

    **Team Leader** **Location**:Bolton **Salary**:£20,002.92 per annum** **Job title**:Team Leader*** We have an opportunity for **a Team Leader **to join our organisation. The **Team Leader **will be based at our offices in **Bolton.** **PURPOSE OF THE JOB**: This is a key operational post contributing significantly to the management and development of...

  • Operations Team Leader

    3 weeks ago

    Bolton, Bolton, United Kingdom Bolton Council Full time

    Job Title: Team Leader in Building ServicesJob Summary: We are seeking a motivated and experienced Team Leader to join our Building Services team. As a Team Leader, you will be responsible for guiding a diverse group of professionals to achieve their best work, promoting a positive and productive culture, and ensuring that the team meets organisational goals...