National Accounts Service Co. Ordinator

4 weeks ago


Bury, United Kingdom E.ON Control Solutions Full time

**JOB TITLE**

National Accounts Service Coordinator

**REPORTING TO**

National Accounts Lead Service Co-ordinator

**DIVISION**

150 - National Accounts

**VACANCY TRACKING NUMBER - **ECS/RR/00326

**JOB DESCRIPTION**

This role requires the successful individual to provide an end-to-end service administration and coordination role ensuring the work streams for each of our Key National Account Customers meet their requirements. Timely, accurate administration of each required process flow, that will vary for each customer & CAFM system, to ensure we deliver our contractual Service Level Agreements from receiving the initial call request though to final invoice and work closure.

**MAIN DUTIES AND RESPONSIBILITIES**

Professional Customer & Client Focus

Setting up and ownership of our Focal Point and VX Work Streams
Co-ordination of Regional and Local Engineering VX Schedules

Developing and monitoring accurate and timely PPM Schedules and diaries

Quotation repository onto customer Computer Aided Facility Management systems
Invoice and Invoice management including regional chases and escalations

First time debt chases and Coordination with Finance and Credit Control Teams

Ability to use different client Computer Aided Facility Management (CAFM) systems

Assist Contract and Account Managers with reporting requirements

Raising and Management of Supplier Purchase Orders

**KPIs OF ROLE**

TBC

**SPECIFIC JOB KNOWLEDGE, SKILLS AND EXPERIENCE**

ESSENTIAL

Flexible work outlook as work can be varied to meet specific customer demands

Good problem solving mindset in respect to solving problems and meeting customer SLA's

Excellent written and verbal communication skills

Ability to work in an environment where customer demands can and do cause priority conflicts

Excellent working knowledge of MS Office suite of tools especially Outlook, Excel and Word

Accountability for managing own workload and assisting others as demands dictate

DESIRABLE BUT NOT ESSENTIAL

Previous Experience of CAFM systems

Experience of first line management of customer expectations

Intermediate Financial Awareness of Profit Margins, Sales and Cost Budget impact and control

Basic knowledge of HVAC Building Management Systems and Controls

**E.ON Control Solutions Ltd takes the protection of data and specifically data held on behalf of its customers very seriously. It is the responsibility of all E.ON employees to familiarise themselves with E.ON’s Information Security Policies and associated documentation.**

**These documents are freely available on the E.ON Intranet and should be fully understood.**

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 3 years (required)
- Co-ordinating: 3 years (required)

Work Location: In person

Reference ID: ECS/RR/00326



  • Bury, United Kingdom E.ON Control Solutions Full time

    **JOB TITLE** National Accounts Service Coordinator **REPORTING TO** National Accounts Lead Service Co-ordinator **DIVISION** 150 - National Accounts **VACANCY TRACKING NUMBER** ECS/RR/00326 **JOB DESCRIPTION** This role requires the successful individual to provide an end-to-end service administration and coordination role ensuring the work streams...


  • Bury, United Kingdom E.ON Control Solutions Full time

    **JOB TITLE** National Accounts Service Coordinator **REPORTING TO** National Accounts Lead Service Co-ordinator **DIVISION** 150 - National Accounts **VACANCY TRACKING NUMBER** ECS/RR/00326 **JOB DESCRIPTION** This role requires the successful individual to provide an end-to-end service administration and coordination role ensuring the work streams...


  • Bury St. Edmunds, United Kingdom National Trust Full time

    Ickworth Estate is a stunning location to work in and this is your opportunity to make a difference to its operations as one of our Business Services Co-ordinators. Your role will provide essential support to the day-to-day running of the property, our service to our visitors and staff and our longer-term planning and strategic work. What it's like to work...


  • Bury St. Edmunds, United Kingdom National Trust Full time

    Working within a bustling atmosphere as part of passionate team, Visitor Experience are at the forefront of giving exceptional experiences across the property. **Hours**:Full time 37.5 hours per week. We are at our busiest when the public is as its leisure, please expect to work every other weekend and some national holidays. You'll be required to work...


  • Bury St, Suffolk, United Kingdom The National Trust Full time

    Business Services Co-ordinator - Bury St EdmundsSummaryWe are looking for a well-organised, confident and capable individual to join our Facilities Team on a fixed term basis as part of maternity cover. As a Business Services Coordinator, you will support both the Facilities Manager and the wider property teams with the compliance tasks required at Ickworth....


  • Bury St, Suffolk, United Kingdom National Trust Full time

    We're looking for a well-organised individual to join our Facilities Team. As a Business Services Coordinator, you'll support both the Facilities Manager and the wider property teams with the compliance tasks required at Ickworth.To ensure our property and facilities are aligned with relevant Health & Safety, Environmental and Fire & Security standards, we...


  • Bury St. Edmunds, United Kingdom National Trust Full time

    We're looking for a well-organised individual to join our Facilities Team. As a Business Services Coordinator, you'll support both the Facilities Manager and the wider property teams with the compliance tasks required at Ickworth. To ensure our property and facilities are aligned with relevant Health & Safety, Environmental and Fire & Security standards, we...


  • Bury St, Suffolk, United Kingdom National Trust Full time

    Summary We are looking for a well-organised, confident and capable individual to join our Facilities Team on a fixed term basis as part of maternity cover. As a Business Services Coordinator, you will support both the Facilities Manager and the wider property teams with the compliance tasks required at Ickworth. This is a fixed term contract due to end when...


  • Bury St. Edmunds, United Kingdom National Trust Full time

    We are looking for a well-organised, confident and capable individual to join our Facilities Team on a fixed term basis as part of maternity cover. As a Business Services Coordinator, you will support both the Facilities Manager and the wider property teams with the compliance tasks required at Ickworth. This is a fixed term contract due to end when the...


  • Bury, United Kingdom E.ON Control Solutions Full time

    This role requires the successful individual to provide end-to-end project coordination ensuring the work streams for each of our key National Account customers meet their requirements. Responsible for the end-to-end Project Management Support to the National Account base - Allocate work and coordinate resource movement to ensure Project Timescales are...


  • Bury St. Edmunds, United Kingdom National Trust Full time

    Summary We are looking for a well-organised, confident and capable individual to join our Facilities Team on a fixed term basis as part of maternity cover. As a Business Services Coordinator, you will support both the Facilities Manager and the wider property teams with the compliance tasks required at Ickworth. This is a fixed term contract due to end when...


  • Bury, United Kingdom Bank House Care Home Full time

    Activities Co-ordinator We require a activities co-ordinator to join our Care Home Team Role involves - Planning of activities - Building relationships within the local community - Providing stimulation to our service users - Creating themed events - Completing Documentation **Job Types**: Part-time, Permanent Part-time hours: 12 per week **Salary**:...

  • Sales Co-ordinator

    4 weeks ago


    Bury, United Kingdom The Bury Black Pudding Company Full time

    The Bury Black Pudding Company is looking to recruit an experienced Sales Co-Ordinator to join our sales administration team. The role reports to our Office Manager and your main tasks will be to receive and process customers’ orders, respond to customer enquiries and monitor accounts to ensure that they reach their potential, using retailer’s systems to...


  • Bury St. Edmunds, United Kingdom Flagship Group Full time

    Do you want to come and help us solve the housing crisis? We’re a social housing provider with a genuine commitment to Equality Diversity and Inclusion. Not only would you be doing a really rewarding and worthwhile job, but you will also receive a competitive salary and a great range of benefits for doing it. Our people and our customers are at the heart...

  • Care Co-ordinator

    3 weeks ago


    Bury, United Kingdom Bury GP Federation Full time

    Job Title: Care Co-ordinator (Personalised Care) - Horizon PCN Contract Term: Permanent Salary £23,949.00 - £26,282.00 Hours: 37.5 hrs Monday - Friday Responsible to: PCN Development Manager - Horizon PCN Accountable to: PCN Clinical Director **Job Summary** We are expanding our PCN team and have an exciting opportunity for two Personalised Care...


  • Bury St, Suffolk, United Kingdom NHS Suffolk and North East Essex ICB Full time

    We have an exciting opportunity at Suffolk and North East Essex Training Hub for a Student Placement Co-ordinator to lead and facilitate in the co-ordination of student placements and expansion across Suffolk and North East Primary Care. This role will be responsible for providing full administrative support to the Clinical Education team within SNEE...


  • Bury St. Edmunds, United Kingdom SMART Garden Offices Full time

    Smart Garden Offices design and manufacture a prestigious range of high quality buildings in their factory near Bury St Edmunds and install across the UK. We are currently recruiting for a full-time **Project Co-Ordinator** to join our busy team. As a **Project Co-Ordinator** you will be an effective member of the Project Management Team and will have...

  • Activity Co-ordinator

    4 weeks ago


    Bury, United Kingdom Northern Care Alliance NHS Group Full time

    Job overview An exciting opportunity has arisen for an Activity Co-ordinator to join our team on ward 8 at Fairfield. We are seeking someone who has social and creative skills, to work alongside the ward and therapy team to engage patients and support them on their recovery journey. The aim of the role is to provide interventions, using recovery...


  • Bury, Borough of Bury, United Kingdom Bury College Full time

    We have an opportunity available for a Profound & Multiple Learning Disability (PMLD) Co-Ordinator to join us on a Permanent basis, term time only (plus 2 weeks).The role of Profound & Multiple Learning Disability Co-ordinator is a critical role in the College in supporting learners with profound and multiple learning disabilities. The successful candidate...


  • Bury, United Kingdom Bury College Full time

    We have an opportunity available for a Profound & Multiple Learning Disability (PMLD) Co-Ordinator to join us on a Permanent basis, term time only (plus 2 weeks). The role of Profound & Multiple Learning Disability Co-ordinator is a critical role in the College in supporting learners with profound and multiple learning disabilities. The successful candidate...