2nd Line Support

2 days ago


Bristol, United Kingdom Reed Full time

My Bristol based client is currently recruiting for a 1st/2nd Line Support Engineer to join the team on a temporary basis.

Your role will be to provide proactive first and second level ICT support as well as configure and deploy new hardware and solutions across the site.

**Role: 1st/2nd Line Support Engineer**
**Location: Bristol - 5 days onsite - 40 hours per week**
**Duration: 3 months**
**Start: ASAP**
**Rate: £150 - £200 per day (dependant on experience)**
- Prior experience in an IT Support Team providing 1st line support within specified service level agreements (SLAs)
- Working knowledge of networking and operating systems, hardware and common office software
- Be aware of safety issues associated with electrical equipment
- Be able to work alone or as part of a team
- Experience of Apple iOS. and IPad support
- Experience of Active Directory to manage user accounts and permissions
- Ability to carry out repairs to hardware and peripherals


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