2nd Line Support Technician

1 week ago

Bristol, United Kingdom Ascend Consulting Full time

2nd Line Support Technician, Windows, Bristol to £32K

A leading Managed Services Provider is looking to recruit a 2nd Line IT Support Technician to work in their client’s offices located in Bristol. As part of a team of dedicated technicians, you’ll be providing 2nd Line and Desktop Support to approx. 1000 to 1250 users - covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms within their industry, this role combines both end-user support with more technical hands-on troubleshooting.

The role:

The 2nd Line IT Support Technician will provide support to a diverse group of onsite and off-site users. You will be based onsite in our client’s office in Bristol. As part of a team of two onsite technicians, you’ll respond to incidents and requests via a modern IT Support System in line with company SLA’s and ensure documentation is up to date. You’ll troubleshoot Desktops/Laptop, telephony, network and printing errors, investigate software issues and carry out daily checks. You’ll also ensure that the computers you’re responsible for are complaint with Cyber Essential Plus as well as installing and configuring hardware, software and mobile devices. You’ll also have the opportunity to carry out server-based tasks and gain insight into infrastructure-based technology.

About you:

The successful 2nd Line IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst always demonstrating excellent customer service. You’ll possess a logical approach to problem solving and will already be experienced in a similar role.

Essential skills:

• Minimum 1-year experience in a similar role

• Fantastic user management soft skills

• Windows 10, MS Server 2012/2019, MS Office 365

• Active Directory & Group Policy administration

• IP networking & telephony, DNS, DHCP

• Server, network and desktop hardware

Desirable skills:

• SCCM

• Mobile device support

• Sophos AV

• Arcserve Backup Solutions

• Intune

Desirable qualifications:

* Any of the following: MCSE/MCITP, MCP/MCTS or VCP

  • 2nd Line Support Technician

    1 week ago

    Bristol, United Kingdom CV-Library Full time

    2nd Line Support Technician, Windows, Bristol to £32K A leading Managed Services Provider is looking to recruit a 2nd Line IT Support Technician to work in their client’s offices located in Bristol. As part of a team of dedicated technicians, you’ll be providing 2nd Line and Desktop Support to approx. 1000 to 1250 users - covering cutting...

  • 2nd Line IT Support Technician

    2 days ago

    Bristol, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms...

  • 2nd Line IT Support Technician

    1 day ago

    Bristol, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms...

  • 2nd Line IT Support Technician

    2 days ago

    Bristol, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms...

  • 2nd Line Support Technician

    2 days ago

    Bristol, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. The 2nd Line IT Technician will provide support...

  • 2nd Line Support Technician

    2 days ago

    Bristol, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. The 2nd Line IT Technician will provide support...

  • 2nd Line IT Support Technician

    3 days ago

    Greater Bristol Area, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms...

  • 2nd Line IT Support Technician

    3 days ago

    Greater Bristol Area, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms...

  • 2nd Line IT Support Technician

    2 days ago

    Greater Bristol Area, United Kingdom MARS Recruitment Full time

    Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you’ll be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms...

  • 2nd Line IT Support Engineer

    2 months ago

    Bristol, United Kingdom CV-Library Full time

    2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department....

  • 2nd Line Support Analyst

    3 weeks ago

    Bristol, United Kingdom Sanderson Recruitment Plc Full time

    Job Description 2nd Line Support Analyst Stoke Gifford - Predominantly on-site 12 month rolling FTC Up to £33,000/annum Must be eligible for UK MoD Security Clearance Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. They are looking for someone with 3 years experience in a...

  • 2nd Line Service Desk Analyst

    1 week ago

    Bristol, United Kingdom CV-Library Full time

    Job Title: 2nd Line Service Desk Analyst Location: Bristol (Hybrid – 2-3 days in the office) Salary: Up to £38,500 + Excellent Benefits & Career Progression About The Role My client is a rapidly growing Managed Service Provider (MSP) based in Bristol, renowned for delivering exceptional IT support and solutions to our diverse client base. Due to...

  • Second Line Support Technician

    1 month ago

    Bristol, Bristol, United Kingdom Peaple Talent Full time

    Peaple Talent has partnered with a forward-thinking MSP organisation to find a dedicated 2nd Line Support AnalystBased in a collaborative company, you will be in charge of providing technical support, troubleshooting, and customer service to clients using Microsoft solutions.The Organisation are looking for someone with a working background with Active...

  • IT Support Engineer

    2 weeks ago

    Bristol, United Kingdom CV-Library Full time

    IT Support Engineer (1st Line Support) Bristol Monday to Friday £25,500 to £26,500 + Benefits Package IT Support Engineer (1st Line) required by a really stable & innovative IT MSP (Managed Service Provider) based in modern offices in the centre of Bristol.  As you will work closely with the Directors and competent 2nd & 3rd Line IT...

  • IT Support Technician

    2 weeks ago

    Bristol, United Kingdom Hays Technology Full time

    Your new company Hays are working with a not-for-profit based in central Bristol to support with the recruitment for a permanent IT support technician. The role is site based and offering a salary up to £28,000pa depending on experience. This is a full-time role, Monday to Friday working 37.5 hours per week. Your new role Within the role you will be the...

  • Graduate IT Support Engineer

    1 week ago

    Bristol, United Kingdom Luton Bennett Full time

    Graduate IT Support Engineer (1st Line Support) Bristol Monday to Friday £25,500 to £26,500 + Benefits Package Graduate IT Support Engineer (1st Line) required by a really stable & innovative IT MSP (Managed Service Provider) based in modern offices in the centre of Bristol.  As you will work closely with the Directors and competent 2nd & 3rd Line IT...

  • Graduate IT Support Engineer

    2 weeks ago

    Bristol, United Kingdom CV-Library Full time

    Graduate IT Support Engineer (1st Line Support) Bristol Monday to Friday £25,500 to £26,500 + Benefits Package Graduate IT Support Engineer (1st Line) required by a really stable & innovative IT MSP (Managed Service Provider) based in modern offices in the centre of Bristol.  As you will work closely with the Directors and competent 2nd...

  • Second Line Support Engineer

    2 months ago

    Bristol, United Kingdom Peaple Talent Full time

    Second Line Support | Bristol | Permanent | £32,000 Peaple Talent has partnered with an MSP organisation who are looking for a 2nd Line Support Analyst. This is an exciting role to joining a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. The Organisation are looking...

  • Second Line Support Engineer

    1 month ago

    Bristol, United Kingdom Peaple Talent Full time

    Second Line Support | Bristol | Permanent | £32,000Peaple Talent has partnered with an MSP organisation who are looking for a 2nd Line Support Analyst.This is an exciting role to joining a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients.The Organisation are looking for...

  • Second Line Support Engineer

    2 months ago

    Bristol, United Kingdom Peaple Talent Full time €32,000

    Second Line Support | Bristol | Permanent | £32,000 Peaple Talent has partnered with an MSP organisation who are looking for a 2nd Line Support Analyst. This is an exciting role to joining a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. The Organisation are looking...