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Customer Service Representative
4 months ago
Your working life is how you spend a large proportion of your time. Why not spend it realising your potential? At *Foundever *we focus on you and with your drive, we look to *create your best moments.*
Are you looking for a role that *rewards* you the more committed you are to helping to understand your customer? Are you looking for *greater pay*?
After training you will be rewarded for truly understanding *Virgin Media* customers’ needs by tailoring a broadband, TV and mobile phone package that is perfect for them. Your goal is to retain *Virgin Media* customers by matching packages to their preferences and lifestyles.
You will see your income *substantially increased* should you deliver excellent sales through very personal customer service. When you will exceed your KPIs, you will be driven and encouraged to over achieve. *Sales through service*.
Our top agents regularly achieve *over £1100 commission* every month. What separates them from the rest? They take ownership, managing the customer through the process, and understanding the customer needs. The best earners provide best service. Those who truly look to understand and help their customers achieve more.
The basic pay is *£20,3019pa*but with commission a majority of our agents see an income of *over £24,000pa*. These agents have a desire to succeed and are very self-driven.
Does this sound like you? We will give you the tools to be able perform and have your hard work very well rewarded.
*Remember, the commission is uncapped*. Your reward will depend on your own drive to do well. We will support you with this by giving all the tools you need, but understanding your customer will drive your ultimate success.
On top of the fantastic earning potential, you will be offered *huge discounts* on all *Virgin Media and O2 products*. Sometimes as much as *85%*
If you don’t have experience, don’t worry We are very experienced at providing very specific training. All we ask is that you have a passion for helping people and are able to talk on the phone. Computer literacy is also necessary.
We do operate in a call centre environment and work over 7 days.
Operating Hours;
Monday-Friday- 8am-9pm
Saturday-Sunday- 8am-6pm
\*\*SITE INFO HERE\*\*
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**Job Types**: Full-time, Permanent
**Salary**: £20,319.00-£24,000.00 per hour
**Benefits**:
- Casual dress
- Employee discount
- On-site parking
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Motherwell, ML1 4WQ: reliably commute or plan to relocate before starting work (required)
Application question(s):
Work Location: One location
