International Background Screening Lead

4 days ago

London, United Kingdom eFinancialCareers Full time

**About this role**:
The Staffing Shared Services function at Wells Fargo provide the administrative and shared service support to ensure that we continue to hire the best talent in the world in a quick, efficient and compliant manner. One of the critical teams within the departmentis the Global Background Screening team who ensure that our employees meet the regulatory, quality and integrity standards expected of all employees at Wells Fargo.
**In this role, you will**:

- Define, implement, and manage improvements to the international background check processes in line with policy and business requirements.
- Manage the International Background Screening process as the formal process owner; identifying efficiencies and opportunities to improve service efficiency and turnaround times.
- Ensure ongoing compliance to relevant policies, regulations and requirements across all operating regions; partnering with Compliance and Risk teams at both a global and regional level.
- Responsible for ensuring background screening products and services are fit for purpose and aligned with both Wells Fargo's operational and strategic direction.
- Owns the operational vendor relationship with relevant service providers; ensuring our vendor model sustains a high level of quality and value.
- Work in partnership with the Operations Manager to ensure that background screening services meet agreed service levels; aligns with industry best practice and business requirements.
- Be the customer facing representative for background screening across all international regions; acting as an escalation point and senior relationship manager to regional leadership teams and other COEs.
- Lead programs and initiatives across a global/international and geographically dispersed team of senior recruitment team members. Sets overall program initiatives and ensures timely and effective delivery.
- Analyse external industry market trends providing leadership and consulting on areas of expertise throughout the organization and integrates into strategic plans.
- Collaborate across international teams to drive program implementation, while liaising with the corporate/enterprise teams.
- Ensure alignment of program priorities with business and HR function strategies.
- Network with industry peers to take advantage of best practices, ensuring Wells Fargo's background screening processes, policies, and tools are leading edge.
- Provide consulting support to internal clients in area of accountability.

**Required Qualifications**:

- Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- In-depth experience of background screening in a large matrixed international environment
- Experience of working in a regulated environment and its associated risk management activities
- Experience of working in close partnership with Risk and Compliance teams on an international basis
- Experience of systems and product implementations specific to background screening processes and technology
- Strong service delivery and account management experience across multiple geographies
- Experience of Workday Recruiting and Core HCM with functional knowledge of background screening integrations
- Knowledge of Lean Six Sigma concepts and principles
- Experience of leading teams in an international matrix environment

**Job Expectations**:

- Wells Fargo operates a Hybrid working model combining office and home working. The requirement is a minimum of 3 days in the office.

**We Value Diversity**
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountablefor execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and complianceobligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with thebusiness unit's risk appetite and all risk and compliance program requirements.

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