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Part-time Night Receptionist

5 months ago

Manchester, United Kingdom The Cow Hollow Hotel Full time

The Cow Hollow Hotel is a beautifully-designed, intimate and quiet boutique hotel in the heart of the Northern Quarter. Currently one of the best hotels in Manchester, it boasts 16 beautifully designed rooms and a hipster social vibe. It has a heavy focus on friendly and engaging customer service - which is why we need you

This part-time role is 18 hours per week, and consists of **two overnight reception shifts** (11pm-8am). The role will also involve additional holiday cover.

**What are we looking for**:

- 1-2 Years hotel experience.
- 1-2 Years night reception experience.
- Someone who lives and breathes hospitality.
- Applicants should have experience WORKING NIGHTS in any role

**Responsibilities will include but not limited to**:

- Respond to guest requests and feedback as they arise.
- Manage the overnight procedures and operations.
- Organise the continental breakfast bags.
- Guest relations: Assist our guests and go the extra mile to assure full customer satisfaction.

**What do we provide you in return?**
- Full training provided on Hotel Operations and Customer Service.
- 28 Days paid holidays pro rata.
- Competitive Salary.

**Job Types**: Part-time, Permanent

**Salary**: £10.50 per hour

Schedule:

- Night shift

**Experience**:

- Night Reception: 1 year (preferred)
- Hotel experience: 1 year (preferred)

Work Location: In person