Medical Secretary

7 months ago


Newcastle upon Tyne, United Kingdom Archvale Full time

Job role: Medical Secretary

Job type: Temporary (maternity cover)

Location: Westerhope Medical Group, Newcastle upon Tyne

**Salary**: £12.07 - £12.87 DOE

Working hours: Monday to Friday 30-37.5h

**About Us**

We are a rapidly growing GP-led organization with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system.

We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation.

Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment.

If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.

**Overview**:
We are currently seeking a friendly and organized individual to join our team as an experienced Medical Secretary. In this role, you will be responsible for undertaking a wide range of secretarial and administrative

duties and the provision of administrative support to the multidisciplinary team.

**Duties are listed below but are not limited to**:

- Processing of information (electronic and hard copy) in a timely manner
- Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies.
- Preparing medial referral letters for the GP's - this will include using digital dictation, NHS E-referral system as well as the preparation of hard copy letters to send to secondary care
- Monitoring of all E-referral system - checking for cancellations, outstanding bookings and advice and guidance notifications
- IGPR requests
- Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.

**Essential criteria**:

- Previous experience in the medical secretary role.
- Excellent interpersonal skills, with the ability to communicate effectively and empathetic with patients and colleagues.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks efficiently.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Experience of Medical terminology

**Desirable criteria**:

- GCSEs in English and Maths.
- Previous experience of working in a healthcare setting.
- Strong IT skills (EMIS and Office)
- Certifcates in typewriting/word processing

**Benefits**:

- 27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
- NHS Pension Scheme
- Life Assurance
- Income Protection
- Enhanced sick pay
- Medicash health cash plan
- Workplace Nursery Scheme

Pay: £12.07-£12.87 per hour

Expected hours: 30 - 37.5 per week

Schedule:

- Monday to Friday

**Experience**:

- Medical Secretary: 1 year (required)

Work Location: In person



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