Head of IT Operations

2 weeks ago

Milton Keynes, United Kingdom Scania Full time

**Head of IT Operations**

**Salary: £68,000 - £78,000 plus excellent benefits packages including 25 days holiday, competitive pension scheme, hybrid working and many more**

As the Head of IT Operations, you will be a people manager who is always willing to guide, listen and deliver on all IT operations across the business. You will be able to effectively onboard the information, prioritise and make influential decisions in all that you do. The IT department has the responsibility for maintaining and developing all technology services and systems used across the business. As the business makes use of new technology the increasing pace of change requires modern and proactive project management to ensure return on investment is realised and we become more effective as a solutions provider to our customers.

**Key Responsibilities**:

- Define standard operating procedures with a view to streamlining and reducing exceptions.
- Ensure that operating procedures are managed & maintained in a clearly defined Governance structure that integrates with SGB best practice.
- Manage IT Operational relation with both captive and non-captive dealers in alignment with the Dealer agreement.
- Manage relationship with suppliers whilst also managing the on-going relation with Scania IT.
- Ensure that all supplier contracts are maintained and that renewal activities are managed effectively on an annual or appropriate cycle.
- Establish Operating Level agreements between the Service Delivery & Operational functions.
- Follow up on Improvement activities and goals in connection to the operational & business objectives.

**MEET THE MANAGER**

Matt has been with Scania for 10 years When recruiting, Matt always looks for someone with the right values and attitudes that align with our company. Matt believes this role would needs someone who is always proactively looking to learn, develop new skills and questions the norm with proven experience in the IT sector.

**Quote from the manager **“**The thing I love most about working with Scania is my colleagues, their dedication to their job and working to our company values. Scania is a company at the forefront of technology and sustainability, we have a chance to make a difference every single day”.

Working here at Scania is not just about the job. It’s about you too, and this is where we go the extra mile to provide an industry leading employment package. Our benefits package includes a pension scheme, life insurance, discounts on major retail outlets and access to a fantastic car scheme.

We invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Closing Date: 25/08/2023

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