Ticketing Coordinator

1 week ago


Manchester, United Kingdom Handle Recruitment Ltd Full time

**Sector**: Event Operations, Music Industry Jobs
- **Type**: hybrid
- **Contact**: Oscar Marment
- **Expiry Date**: 27 December 2023
- **Job Ref**: BBBH108645

RESPONSIBILITIES:

- Collaborate with promoters, MD & Finance Director, ticket agents/venues, and other stakeholders to advise and manage ticketing for all Music and Partner Company Festivals, potentially including venue touring concerts and other events.
- Prepare events for on-sale by confirming and configuring event details, including manifests, seating plans, price structures, presales, holds, allocations, booking fees, rebates, and ticket stock requirements.
- Create reporting documents in Excel to administer events and track sales/revenue.
- Maximise ticket sales and revenue through proactive monitoring and analysis of sales, managing inventory, and allocations across ticket agents.
- Generate event sales forecasts, updates, charts, analyses, and management information, reporting directly to company heads.
- Liaise with production teams to ensure terms and conditions align with ticketing and access control requirements and assist Licensing and Production with on-site planning through various reports.
- Collaborate with the marketing department to support events in line with forecasts and sales for show success.
- Work on-site at outdoor events, overseeing or staffing Access Control & Box Office operations, including stock audit, control, and distribution, and other festival duties.
- Process internal ticket orders, including artist management and label requests, raising invoice requisitions as needed.
- Handle customer ticketing inquiries and liaise with Ticket Agents for resolution.
- Manage Guest Lists and Guest List Box Office on-site.
- Manage Disabled Access Ticket Requests and Distribution.
- Perform any other reasonable duties as directed by management.
- Demonstrated expertise in ticketing and staff management, acquired in a promoter, ticket agent, or venue environment.
- Essential proficiency in Excel, Word, and MS Office.
- Familiarity with ticketing systems (e.g., PayLogic) and expertise in reporting functions; experience with reporting tools and platforms is advantageous.
- Strong interpersonal and customer relation skills due to interactions with casual staff, customers, promoters, and other stakeholders.
- Involvement in some manual lifting, especially on-site.
- Exceptional numeracy skills with keen attention to detail and intermediate or above-level proficiency in Excel.
- Strong literacy skills with proven ability to communicate effectively, both verbally and in writing, up to Management Team level.
- Proactive, demonstrating initiative, drive, and commitment to achieving objectives.
- Utilises interpersonal skills to establish excellent rapport and working relationships.
- Self-motivated, taking ownership of personal and technical skills development.
- Well-organised, deadline-focused, and skilled at prioritising workloads.
- Blends analytical thought with creativity for effective problem-solving.
- Maintains good commercial awareness, with a proven ability to maximise sales and understanding of business drivers.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.



  • Manchester, United Kingdom Fill My Vacancy Full time

    Location : Office Develop & deliver our clients Access ticketing strategy, provide great customer service to access & group bookers and work cross departments to build excellent customer experience for all Closing date - 03 January 2023 Department: Ticketing Yearly salary: £25,000 - £28,000 Employment type: Full-time This job role is to develop and...


  • Manchester, United Kingdom Factory International Full time

    **Closing date - 3rd January 2023** Department**:Ticketing** Locations**:Manchester Office / Factory International** Yearly salary**:£25,000 - £28,000** Employment type**:Full-time** This job role is to develop and deliver Factory International’s Access ticketing strategy, provide great customer service to access and group bookers and to work cross...

  • Uk Partnership

    5 days ago


    Manchester, United Kingdom ASM Global Full time

    **UK Partnership & Ticketing Coordinator - Manchester/London/Flexible** ASM Global is the world’s leading producer of entertainment experiences. It is the global leader in venue and event strategy and management - delivering locally tailored solutions and cutting-edge technologies to achieve maximum results for venues. The company’s elite venue network...


  • Manchester, United Kingdom ASM Global Full time

    UK Ticketing Coordinator ( Fixed-Term Contract) - ManchesterOUR COMMITMENT: Imagine What We Can Do Together. ASM Global is the world’s leading producer of entertainment experiences. It is the global leader in venue and event strategy and management - delivering locally tailored solutions and cutting-edge technologies to achieve maximum results for venues....


  • Manchester, United Kingdom ASM Global Full time

    **OUR COMMITMENT**: **Imagine What We Can Do Together.** ASM Global is the world’s leading producer of entertainment experiences. It is the global leader in venue and event strategy and management - delivering locally tailored solutions and cutting-edge technologies to achieve maximum results for venues. The company’s elite venue network spans five...


  • Manchester, United Kingdom Information Facilities Management Ltd. Full time

    Manage & develop the Ticketing set up function at Factory International! Help drive a can-do culture, ensuring that our staff & systems are equipped to deliver the best quality work. Closing date: 13 May 2024 Interviews: 17 or 20 May 2024 Salary: £28-30,000 per annum (dependent on experience) Department: Ticketing Locations: Aviva Studios Employment &...


  • Manchester, United Kingdom P&B Social Full time

    Job Description: We are seeking a highly organized and detail-oriented Football Ticket and Travel Coordinator to join our team. In this role, you will be responsible for fulfilling customer orders by finding the best football games at their desired airport and the best prices for both tickets and flights. A deep understanding of football and an ability to...

  • Service Coordinator

    2 weeks ago


    Manchester, United Kingdom LIMA Full time

    **Salary**:£30,000 **Location**:Salford, Greater Manchester **Hybrid with 3 days office bound with 2 days working from home**. LIMA have been solving business challenges since 1997, through the design and delivery of award winning IT solutions and services across a range of sectors and, industries. From infrastructure and cloud solutions to managed...


  • Manchester, United Kingdom MSP Direct Sourcing Full time

    **Job title**: Customer Service Coordinator Location - Manchester M20 / Hybrid **Contract length**: 6 Months with a possibility to go permanent Hourly Rate - £14.31 PAYE Hours-8.30-16.30 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for a Customer Service Coordinator to join a Global business that...


  • Manchester, United Kingdom Ticketer Group Full time

    **About Ticketer Group** Since being founded in 2009, Ticketer has grown to become the UK’s market leader at the forefront of smart electronic ticketing technology across the public transport sector. Ticketer’s software enables passengers to use the latest payments technologies, whilst providing bus operators with real-time performance insights to...


  • Manchester, United Kingdom Ticketer Group Full time

    **About Ticketer Group** As featured in The Sunday Times Profit Track 100 in April 2021, Ticketer has grown to become the UK’s market leader of smart electronic ticketing technology across the public transport sector. Ticketer’s software enables passengers to use the latest payments technologies, whilst providing operators with real-time performance...


  • Manchester, United Kingdom MSP Direct Sourcing Full time

    **Job title**: Customer Service Coordinator **Location/remote**: Hybrid, 3 days on-site and 2 working from home (2 week training on-site) **Contract length**: 3 Month - rolling contract **Pay rate**: £13.50/per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking Customer Service Coordinator on behalf of a...


  • Manchester, United Kingdom Ticketer Group Full time

    **This role requires you to live in Manchester/Greater Manchester** **About Ticketer Group** As featured in The Sunday Times Profit Track 100 in April 2021, Ticketer has grown to become the UK’s market leader in smart electronic ticketing technology across the public transport sector. Ticketer’s software enables passengers to use the latest payment...

  • Framework Coordinator

    3 weeks ago


    Manchester, United Kingdom Great Places Full time €28,000

    Salary: Up to £28,000 Job Type: Full Time, Permanent Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. The Framework Coordinator is part of the Programme Team within the wider Affordable...


  • Manchester, United Kingdom Brite Recruitment Ltd Full time

    **CUSTOMER SERVICE COORDINATOR** **MANCHESTER** **£27,000** A thriving Financial Institution based in Manchester is looking for Customer Service Coordinator to join their fast-paced, exciting team. **ABOUT THE ROLE** The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales...


  • Manchester, United Kingdom Brsk Ltd Full time

    **About us** We are a UK based, full fibre provider that is rolling out a new 1 gigabit per second broadband network to homes and businesses across the UK. With an average broadband speed of 64mbps, the UK is ranked amongst the lowest in Europe for its poor internet connectivity and we are here to change this by delivering a betternet. We are a start-up...


  • Manchester, United Kingdom The Portfolio Group Full time

    Are you ready to ignite your career in a vibrant tech company revolutionizing workplace solutions for SMEs? My client is on the lookout for a Sales and Marketing Coordinator to join a vibrant marketing team. In this role, you'll be at the heart of our mission to propel business development through innovative marketing strategies. Day to Day Sales...


  • Manchester, United Kingdom Zachary Daniels Full time

    Retail Support Coordinator Manchester Hybrid Salary c£28,000 Zachary Daniels are recruiting for a Retail Support Coordinator to join a leading fashion brand, based at their Manchester Head Office. This role will provide support to the entire retail estate. The role as Retail Support Coordinator: Support employees on all queries, ensuring they are...


  • Manchester, United Kingdom Zachary Daniels Full time

    Retail Support Coordinator Manchester Hybrid Salary c£28,000 Zachary Daniels are recruiting for a Retail Support Coordinator to join a leading fashion brand, based at their Manchester Head Office. This role will provide support to the entire retail estate. The role as Retail Support Coordinator: Support employees on all queries, ensuring they are...


  • Manchester, United Kingdom Zachary Daniels Full time

    Retail Support Coordinator | Manchester | Hybrid | Salary c£28,000 Zachary Daniels are recruiting for a Retail Support Coordinator to join a leading fashion brand, based at their Manchester Head Office. This role will provide support to the entire retail estate. The role as Retail Support Coordinator: Support employees on all queries, ensuring they are...