Private Client Engagement Assistant Ftc

2 weeks ago

Knightsbridge, United Kingdom Harrods Full time

Private Client Engagement Assistant FTC

We are currently looking for a Client Engagement Assistant to join our team on a fixed term basis, for one year.

Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients.

The role of our Client Engagement Assistant will contribute to the fulfilment of all day-to day clientelling and marketing initiatives, as well as specific ad-hoc requests within our clientelling team in Private Shopping dedicated to our most loyal clients.

About the role

This role works very closely with the Private Shopping team to understand our top clients, their preferences and identify key opportunities to engage with them. You will also support the Client Engagement Executive and Manager in the execution of all customers touch points including gifting campaigns, experiences and communications.

In addition to this, the role will be responsible for:

- Supporting the Client Engagement Manager and Executive with the operations and communications of all activations dedicated to top Private Shopping clients, these include highly targeted campaigns and ad-hoc initiatives; from organising a bouquet of flowers to putting together various elements for an exclusive experience.
- Maintaining all activity and budget spread sheets up to date and help the executive to plan actions based on the customer and marketing calendars.
- Supporting the creation of key social and cultural campaigns and remaining knowledgeable about key trends and up to date with the latest openings in the world of hospitality, culture, fine dining and fashion.
- Working closely with the Client Engagement Executive in understanding the client portfolio, their needs and desires to ensure all touch points are relevant and personalised.
- Be culturally aware of the different nationalities across our portfolio and understand what is relevant and appropriate for each client.

About you

If Private Shopping is something that interests you and you have a deep understanding of luxury as well as enjoy keeping up to date on clientelling trends and activations across different luxury stores, then this may be the role for you.

In addition to this, we are also looking for someone who possesses the below:

- Strong understanding of the UHNW client and their lifestyle and needs
- Excellent interpersonal and communication skills
- Excellent organisational skills, including the ability and willingness to multi-task to short deadlines
- Good PC literacy (Word, Excel, PowerPoint, Outlook)
- A good team player, ready to help others as required

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday plus bank holidays, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

Additional Information:
Time Type:
Fixed Term (Fixed Term)

Department:
Client Engagement (Maggie Jones)

  • Private Client Engagement Assistant Ftc

    1 week ago

    Knightsbridge, Greater London, United Kingdom Harrods Full time

    Private Client Engagement Assistant FTCWe are currently looking for a Client Engagement Assistant to join our team on a fixed term basis, for one year.Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering...

  • Client Engagement Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Client Engagement Assistant Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients. The role of our Client Engagement Assistant will contribute to the fulfilment of...

  • Client Engagement Assistant

    1 week ago

    Knightsbridge, Greater London, United Kingdom Harrods Full time

    Client Engagement AssistantOur ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients.The role of our Client Engagement Assistant will contribute to the fulfilment of all...

  • Client Engagement Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    Our Client Engagement Assistant will work in collaboration with our Client Engagement Executive to engage with clients in special events. You will be overseeing the annual activations calendar where gifts and experiences will be planned and executed by yourself. As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to...

  • Client Engagement Executive

    1 week ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients. The role of our Client Engagement Executive will work in collaboration with marketing, creative, buying teams...

  • Client Engagement Executive

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Client Engagement Executive Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients. The role of our Client Engagement Executive will work in collaboration with...

  • Client Engagement Executive

    1 week ago

    Knightsbridge, Greater London, United Kingdom Harrods Full time

    Client Engagement ExecutiveOur ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients.The role of our Client Engagement Executive will work in collaboration with marketing,...

  • Private Shopping Client Experience Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    External Job Description The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards and...

  • Private Shopping Client Experience Assistant

    1 week ago

    Knightsbridge, Greater London, United Kingdom Harrods Careers Full time

    External Job DescriptionThe Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services.Adopting meticulous attention to standards and a...

  • Private Shopping Assistant

    3 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Private Shopping Assistant Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM’s), in the delivery of exceptional service to our most loyal clients. Our Client facing Private Shopping team are critical to...

  • Private Shopping Assistant

    5 days ago

    Knightsbridge, United Kingdom Harrods Full time

    Private Shopping Coordinator Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM’s), in the delivery of exceptional service to our most loyal clients. Our Client facing Private Shopping team are critical...

  • Stock Controller

    3 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Stock Controller - FTC The team are now looking for a Stock Controller to join our exceptional team of Private Shoppers on a Fixed Term Contract. The role of the Stock Controller is to support our team of Private Shoppers, in the delivery of exceptional service to our most loyal clients. Our Client facing Private Shopping team are critical to achieving the...

  • Private Shopping Assistant

    1 week ago

    Knightsbridge, Greater London, United Kingdom Harrods Full time

    Private Shopping AssistantOur ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM's), in the delivery of exceptional service to our most loyal clients. Our Client facing Private Shopping team are critical to...

  • Client Experience Assistant

    1 week ago

    Knightsbridge, Greater London, United Kingdom Harrods Full time

    Client Experience AssistantThe Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards and...

  • Client Experience Assistant

    3 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Client Experience Assistant The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards...

  • Client Experience Assistant

    3 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Client Experience Assistant The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards...

  • Private Shopping Assistant

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM’s), in the delivery of exceptional service to our most loyal clients. Our Client facing Private Shopping team are critical to achieving this...

  • Client Experience Assistant

    4 weeks ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards and a genuine approach to...

  • Private Shopper

    2 weeks ago

    Knightsbridge, United Kingdom Harrods Full time

    Private Shopper Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopper is to deliver exceptional service to our most loyal clients. As one of the key roles in our client facing Private Shopping team, you are critical to achieving this ambition. Delivering world class...

  • Private Shopper

    3 weeks ago

    Knightsbridge, United Kingdom Harrods Careers Full time

    Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopper is to deliver exceptional service to our most loyal clients. As one of the key roles in our client facing Private Shopping team, you are critical to achieving this ambition. Delivering world class service to Harrods’...