Private Client Engagement Assistant Ftc

5 months ago


Knightsbridge, United Kingdom Harrods Full time

Private Client Engagement Assistant FTC

We are currently looking for a Client Engagement Assistant to join our team on a fixed term basis, for one year.

Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients.

The role of our Client Engagement Assistant will contribute to the fulfilment of all day-to day clientelling and marketing initiatives, as well as specific ad-hoc requests within our clientelling team in Private Shopping dedicated to our most loyal clients.

About the role

This role works very closely with the Private Shopping team to understand our top clients, their preferences and identify key opportunities to engage with them. You will also support the Client Engagement Executive and Manager in the execution of all customers touch points including gifting campaigns, experiences and communications.

In addition to this, the role will be responsible for:

- Supporting the Client Engagement Manager and Executive with the operations and communications of all activations dedicated to top Private Shopping clients, these include highly targeted campaigns and ad-hoc initiatives; from organising a bouquet of flowers to putting together various elements for an exclusive experience.
- Maintaining all activity and budget spread sheets up to date and help the executive to plan actions based on the customer and marketing calendars.
- Supporting the creation of key social and cultural campaigns and remaining knowledgeable about key trends and up to date with the latest openings in the world of hospitality, culture, fine dining and fashion.
- Working closely with the Client Engagement Executive in understanding the client portfolio, their needs and desires to ensure all touch points are relevant and personalised.
- Be culturally aware of the different nationalities across our portfolio and understand what is relevant and appropriate for each client.

About you

If Private Shopping is something that interests you and you have a deep understanding of luxury as well as enjoy keeping up to date on clientelling trends and activations across different luxury stores, then this may be the role for you.

In addition to this, we are also looking for someone who possesses the below:

- Strong understanding of the UHNW client and their lifestyle and needs
- Excellent interpersonal and communication skills
- Excellent organisational skills, including the ability and willingness to multi-task to short deadlines
- Good PC literacy (Word, Excel, PowerPoint, Outlook)
- A good team player, ready to help others as required

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday plus bank holidays, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

Additional Information:
Time Type:
Fixed Term (Fixed Term)

Department:
Client Engagement (Maggie Jones)



  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our Client Engagement Assistant will work in collaboration with our Client Engagement Executive to engage with clients in special events. You will be overseeing the annual activations calendar where gifts and experiences will be planned and executed by yourself. As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. We have ambitious growth plans for the next 5 years which can only be achieved by delivering exceptional service to our most loyal clients. The role of our Client Engagement Executive will work in collaboration with marketing, creative, buying teams...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    External Job Description The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards and...


  • Knightsbridge, United Kingdom Harrods Full time

    Private Shopping Coordinator Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM’s), in the delivery of exceptional service to our most loyal clients. Our Client facing Private Shopping team are critical...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM’s), in the delivery of exceptional service to our most loyal clients. Our Client facing Private Shopping team are critical to achieving this...


  • Knightsbridge, United Kingdom Harrods Full time

    Client Experience Assistant The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth knowledge of the breadth of Harrods services. Adopting meticulous attention to standards and a genuine approach to...

  • Private Shopper

    5 months ago


    Knightsbridge, United Kingdom Harrods Careers Full time

    Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopper is to deliver exceptional service to our most loyal clients. As one of the key roles in our client facing Private Shopping team, you are critical to achieving this ambition. Delivering world class service to Harrods’...


  • Knightsbridge, United Kingdom Harrods Full time

    Private Shopping Waiter Our Private Shopping Waiter will assist the Management team in running the Private Shopping areas effectively by maintaining high service standards and exceeding customer expectations. You are responsible for offering a seamless and unrivalled client journey, achieved the moment our clients walk through our doors, through...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our Private Shopping Waiter will assist the Management team in running the Private Shopping areas effectively by maintaining high service standards and exceeding customer expectations. You are responsible for offering a seamless and unrivalled client journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. Our Private Shopping Waiter's will assist the Management team in running the Private Shopping areas effectively by maintaining high service standards and exceeding customer expectations. As a Private Shopping Waiter you are responsible for offering a...

  • Visual Merchandiser

    5 months ago


    Knightsbridge, United Kingdom Harrods Full time

    Visual Merchandiser - Private Shopping, Fine Jewellery & Watches We have an exciting opportunity for a creative and experienced Visual Merchandiser to join our fantastic Visual Merchandising Team within the Private Shopping, Fine Jewellery, and Fine Watches Departments at Harrods. With Harrods impeccable visual standards and strong creative vision, you will...

  • Executive Assistance

    5 months ago


    Knightsbridge, United Kingdom Digna Recruitment Full time

    Job Title: Executive Assistant to CEO Contract Type: Full Time Location: London **Salary**: £40,000 depending on experience We are a fast-growing real estate development firm seeking a dynamic, proactive Executive Assistant with excellent organizational and administrative skills. This individual will be detail-oriented, knowledgeable on industry trends,...


  • Knightsbridge, United Kingdom Harrods Careers Full time

    We have an exciting opportunity for a Lifestyle Concierge Executive to join our amazing Private Shopping Department. At Harrods Private Shopping, we invite you to be a part of a world beyond the ordinary. As we strive to be the ultimate luxury shopping and lifestyle destination, we now seeking passionate and talented individuals to join our team. Here at...


  • Knightsbridge, United Kingdom The Watches of Switzerland Group Full time

    Do you have experience in the hospitality industry? Are you passionate for delivering an excellent luxury service? Are you looking for a hands-on role with a variety of duties? Our Client Experience Concierge are passionate about what they do! A team player with a keen eye for detail you will play a vital role to ensure our clients always receive an...


  • Knightsbridge, United Kingdom The Watches of Switzerland Group Full time

    Do you have experience in the hospitality industry? Are you passionate for delivering an excellent luxury service? Are you looking for a hands-on role with a variety of duties? Our Client Experience Concierge are passionate about what they do! A team player with a keen eye for detail you will play a vital role to ensure our clients always receive an...

  • Interior Designer

    5 months ago


    Knightsbridge, United Kingdom Harrods Full time

    Interior Designer We are currently recruiting for a Mandarin speaking Interior Designer to join the Harrods Interior Design team on a 12 month FTC. About the Role As an Interior Designer, you’ll assist in delivering a wide range of luxury projects from concept design through to FF&E selection and the production of detailed design intent information and...

  • Housekeeper

    5 months ago


    Knightsbridge, United Kingdom Achieve Hospitality Full time

    We are supporting our long-standing client in their search for a Housekeeper in Knightsbridge, with a salary on offer of £40,000-£45,000. In this role, you will ensure that the property is kept to the highest possible standards at all times, as well as assisting with serving when required. **Main responsibilities**: - To clean and prepare the house with...


  • Knightsbridge, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time

    **Personal Assistant to Partner** **Location: London** **Salary: Up to £35,000 per annum (depending on experience) + Bonus / Benefits** **Hours: Full time - hybrid working options available** An excellent opportunity has arisen for a Personal Assistant to join this friendly and proactive St. James’s Place Partner Practice, who specialise in meeting...


  • Knightsbridge, United Kingdom CMF Recruitment Services Ltd Full time

    Personal assistant to a financial advisor This is a fantastic opportunity for someone looking to use existing supportive and organizational skills to really make a difference. The role involves working with a sensory impairment associate within the financial sector, providing administrative support, thus facilitating their own professional role in the...