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Social Media

4 months ago


Port Talbot, United Kingdom Cooleasy.co.uk Full time

Cooleasy is an online retailer of Air Conditioning/Heat Pump systems.
Working from our national headquarters, based in Margam, we are operating in the rapidly expanding heat pump market and you will be part of a company that's embracing the future of heating and cooling in the UK (and beyond).
Heat Pumps have recently been touted by the government as the new 'greener' and efficient way to heat homes and businesses, as they phase out the use of fossil fuels.
Cooleasy have been ahead of the curve and have already made a name for ourselves within the market place, being industry leaders with knowledge and technology.

The Role:
You will also be in charge of our social media accounts, maintaining a presence across multiple platforms. Designing engaging posts, images and videos and engaging with existing and potential customers.
Being approachable and conversational is essential, to ensure customer satisfaction.
You will be working as part of a small team, offering advice to prospecting customers and answering any questions relevant to their enquiries.
Ensure all enquiries conform with relevant legislations.

The Objectives:
*Boost the companies Social Media pressence
*Actively engage with new and existing customers, to drive new business
*Deliver excellent customer service
*Build and maintain successful partnerships with customers and suppliers with a focus on the achievement of long-term loyalty
*Manage customer queries in relation to invoices, orders and stock
*Identify potential sales opportunities
*Supporting in other areas of the branch as required

The Person:
We are looking to hire a proactive person, to drive the business forward.
The position is varied but will be focusing on improving our current social media profiles and then maintaining them to a high level. This means we are looking for a long term team member with great people skills.
Having an interest in modern technology is helpful and a willingness to learn is key.

*Punctual with excellent time keeping skills (essential)
*Ability to use computers (essential)
*Fully competent with social media platforms (essential)
*Outgoing with a friendly telephone manner (essential)
*Experience of working in a highly customer focused role (beneficial)
*Experience of working within sales (beneficial)
*A flexible approach and an ability to work under pressure
*An ability to recognise sales opportunities
*A flair for art & design
*An ability to embrace change and new technologies
*A driving licence is essential for occasional travel requirements

Looking for a career, not just a job?
We want to find long term staff members, who want to become part of the Cooleasy family.
We will happily invest in our employees to aid them becoming the best they can be, if they show willingness to progress

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Port Talbot, SA13 2PE: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location