Welsh Language Assistant

6 months ago

Port Talbot, United Kingdom Swansea Bay University Health Board Full time

The ability to speak Welsh is essential for this post

An opportunity has arisen for an enthusiastic, motivated Welsh language Assistant with a flexible approach to join us, and contribute to the vital work of Swansea Bay UHB.

Previous experience and a knowledge of the work of the NHS would be an advantage, as would experience of and/or a qualification in translation, although this is not essential.

This post will also include supporting the work of the translation team by proofreading and translating documents. Because of this, applicants should be confident in their use of Welsh to a high standard.

We use Microsoft 365 across the organisation, and you should be able to evidence a strong grasp of the features of its key components, namely Excel, Outlook and Word.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

1. Assisting the Welsh Language Translators in the provision of a high quality professional translation service, from English to Welsh and from Welsh to English. Often working to tight timescales, this will require a fluent, extensive knowledge of both languages. The documents which would require translation may contain sensitive and/or complex information, including (but not be limited to):

- The Health Board Annual Report
- Policy and Procedure Documents
- Letters (e.g. complaints or letters from Assembly Members)
- Leaflets and posters
- Patient or personal identifiable information (PII)

3. To deal with and respond to all day-to-day enquiries and translation requests received by the Department. This will involve communication and liaison with staff from all service groups, departments, disciplines and grades across the Health Board

4. Recording, processing and coordinating all translation requests as they are received, and monitoring progress to ensure that they are managed effectively within agreed timescales. This will involve maintaining a database of all translation work carried out, and producing and maintaining regular analytical reports for the Welsh Language Officer, escalating any concerns in a timely fashion.

5. Developing and maintaining electronic and/or paper-based information systems using physical and software based solutions as required, which ensure that all information and files are held safely and securely, and are easily accessible when required.

6. Assisting the Welsh Language Office in the design and implementation of a programme of work to raise the profile and awareness, and to promote the use of the Welsh language across the Health Board.

7. Proactively identify additional activities or changes to working practices in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement these in agreement with the Welsh Language Officer.

8. Contribute to team meetings offering suggestions for quality improvement. Actively engage in good team working to facilitate effective relationships.

9. Assisting the Welsh Language Translators and Welsh Language Officer in the design, creation and/or translation of Welsh and/or bilingual content for use on the Health Boards internet/intranet sites and social media channels.

10. Building and fostering good working relationships with key stakeholders throughout the Health Board, including (but not limited to):

- Communications Team
- Patient Feedback Team

11. Maintaining departmental stock control with regard to materials needed for Welsh Language Service, including promotional materials. This will include the raising of requisitions via the ORACLE system.

12. Carrying out specific projects/tasks as Directed by the Welsh Language Officer or Head of Compliance.

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