Customer Support Team Administrator

6 months ago


Boston, United Kingdom Duckworth Motor Group Full time

**An Exciting Time to Join Duckworth**

We are looking to grow our small, specialised Duckworth Motor Group support team with another member for our Boston site, Lincolnshire in our state-of-the-art JLR Arch Concept site. Despite this fabulous facility we are a family-owned business and extend a warm and friendly atmosphere to both staff and customers alike.

**Hours**
This could be a full or part time role where hours to suit a person with children at school. We are very flexible but would be aiming for around 25-30 hours per week.

**The Role**

Our customer support team is tasked with maintaining Duckworth's high, reputable standards of customer after-sales care, adding to the purchase experience in a warm, friendly, professional manner. Our support team is also tasked with listening to and understanding our customers’ individual needs, demonstrating adaptability, and finding the best ways to facilitate them.

**Duties Include**
- Carrying out service & MOT reminders calls and bookings
- Conducting Customer outbound 48-hour follow-up calls
- Liaising with Service & Parts departments
- Carrying out warranty renewal follow-up calls
- Database management: recording call details, and updating customer details
- Answering incoming calls

**Duckworth Benefits**
- On-site parking

Employee pension
- Life insurance
- Cycle-to-work scheme
- State-of-the-art facility
- On-site canteen
- Performance Incentives

Pay: From £11.44 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Canteen
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



  • Boston, United Kingdom BOSTON SEEDS LTD Full time

    **Job Summary** **£23,000 - £25,000 Monday to Friday.** Boston Seeds Ltd is a thriving local business with an expanding online presence - the UK’s largest online retailer of grass seed and wildflower seed - with aspiration to continue our growth trajectory. **Job Summary** You will already be experienced at working in a sales environment and capable...


  • Boston, United Kingdom Sureserve Group Full time

    **The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.** **Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.** We are recruiting for a...


  • Boston, United Kingdom Sureserve Group Full time

    **Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.** We are recruiting for a diligent, professional Administrator to join our busy team to manage the calls from our tenants and clients between 5pm and 8pm, from Monday to Friday, and whilst you...


  • Boston, United Kingdom Sureserve Group Full time

    **The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.** **Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.** We are recruiting for a...


  • Boston, United Kingdom Ben Burgess Full time

    _At Ben Burgess, we are committed to empowering progress and sustainability in agriculture, construction, and groundscare industries. Rooted in our motto 'Where Service Still Counts,' we dedicate ourselves to serving others by providing exceptional machinery solutions and fostering genuine partnerships. Our mission is to contribute to the development of...


  • Boston, United Kingdom Future Prospects Full time

    **Operations Support Administrator** **Boston, Full Time, Permanent** **£25,000 - £27,000 Depending on experience** Future Prospects Group are proud to be working with an established, family run business to recruit an **Operations Support Administrator** on a full time, permanent basis. Supporting the HR, Health & Safety and Compliance Functions, this...


  • Boston, United Kingdom PeoplePlus Full time

    Based on site at HMP North Sea Camp our Student Support Administrators provide comprehensive administrative support across high-profile contracts. Within your role you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards. You will also be the first point of...


  • Boston, United Kingdom Sureserve Group Full time

    **The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.** **Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.** We are recruiting for a...


  • Boston, Lincolnshire, United Kingdom Thomas Middlecott Academy Full time

    Thomas Middlecott Academy is seeking an experienced Senior Administrator to support the Central School Operations Team and Academy Operations Manager in one or more locations. As a key member of our team, you will be responsible for leading non-educational functions of the Academy, including Administration, Finance, and Compliance, in accordance with Trust...

  • Team Lead

    6 months ago


    Boston, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    We have a unique opportunity for a Team Lead to join the Patient Administration Services Boston, Horncastle and Spilsby team and Uniform team We are looking for exceptional communication skills, a positive approach and commitment to delivering our business aims and the ability to develop and maintain professional and personal credibility. Due to the nature...

  • Team Lead

    6 months ago


    Boston, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

    We have a unique opportunity for a Team Lead to join the Patient Administration Services team in the Boston area. We are looking for exceptional communication skills, a positive approach and commitment to delivering our business aims and the ability to develop and maintain professional and personal credibility. Due to the nature of the service and the type...


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    Allied Westminster, a leading UK financial services firm, specialises in Village Hall insurance. Based in Boston Spa, Yorkshire, and Stirling, Scotland, we're known for our exceptional customer service and the premier product, VillageGuard. This flagship offering has cemented us as the top choice for Village Hall insurance across the nation, with a loyalty...


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    Allied Westminster, a leading UK financial services firm, specialises in Village Hall insurance. Based in Boston Spa, Yorkshire, and Stirling, Scotland, we're known for our exceptional customer service and the premier product, VillageGuard. This flagship offering has cemented us as the top choice for Village Hall insurance across the nation, with a loyalty...

  • Sales administrator

    3 weeks ago


    Boston, United Kingdom CV-Library Full time

    Sales administrator £30,000 - £40,000 + Training + Company Bonus + Mon - Fri Boston Are you a Sales Administrator or similar with a background in transportation looking to join a company committed to sustainability and innovative solutions in the construction sector where you will coordinate enquiries with the opportunity to progress? On...


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    Allied Westminster, a leading UK financial services firm, specialises in Village Hall insurance. Based in Boston Spa, Yorkshire, and Stirling, Scotland, we're known for our exceptional customer service and the premier product, VillageGuard. This flagship offering has cemented us as the top choice for Village Hall insurance across the nation, with a loyalty...

  • Business Administrator

    6 months ago


    Boston, United Kingdom Autotruck Ltd Full time

    **Location**: Staples Vegetables, Marsh Farm, Sea Lane, Wrangle, Boston, PE22 9HE. **Salary**: £25,500 per year. **Hours**: Monday - Friday 8 hours per day between 7am-6pm, hours negotiable. Alternate Saturdays: 08:00am - 12:00pm. Established in August 2020, Autotruck provides the Lincolnshire haulage industry with a professional, fast, motivated and...

  • Customer Team Member

    6 months ago


    Boston, United Kingdom Coop Full time

    **Customer Team Member** Location: 289 London Road, Wyburton, Boston, PE21 7DD Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...


  • Boston, United Kingdom Connells Group Full time

    At **William H Brown**, part of the Connells Group, we're looking for a highly motivated **Branch Administrator (Part Time Flexible) **to support our fantastic team in branch in **Boston**. As our **Branch Administrator **you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing...


  • Boston, Lincolnshire, United Kingdom Thomas Middlecott Academy Full time

    We seek an accomplished Senior Administrator to collaborate with the Central School Operations Team and Academy Operations Manager at Thomas Middlecott Academy. This role will focus on overseeing non-educational aspects of the Academy, encompassing Administration, Finance, and Compliance.Key Tasks:Deliver high-quality administrative assistance to the Academy...


  • Boston, United Kingdom Ripe Now Ltd Full time

    Our warehouse team works hard intaking and out loading fresh produce to and from our customers, and we are looking for an experienced administrator to support the team as we experience continued growth. Experience within produce isn't essential. The most important thing is that you are a skilled administrator with excellent IT skills. Telephone confidence...