Business Support Assistant

2 weeks ago


Chester, United Kingdom Cheshire West & Chester Full time

**Business Support Assistant**:
An exciting opportunity has arisen in Children’s Social Care for the role of Business Support Assistant based at HQ Offices, Chester. This will be a fixed-term 12 month contract.

The post holder will provide business and administrative support within Children’s Social Care. At each level the post holder will be expected to undertake any other duties and responsibilities commensurate with the grade which will assist the Directorate in meeting its objectives or contribute to the post holder's personal development.

Applications are invited from highly motivated, enthusiastic, and hardworking individuals, who have a proven ability to work to tight deadlines, demonstrate problem solving skills and be flexible in approach to tasks and business needs.

**Organisation**
- Cheshire West and Chester Council

**Location**
- Chester

**Job Category**
- Administration

**Grade**
- CWAC NJC - Grade 4

**Salary Min**
- £23,114 per annum

**Salary Max**
- £23,893 per annum

**Hours per week**
- 37

**Weeks per year**
- 52.143

**Employment Type**
- Fixed Term

**Contract Duration**
- 12 Months

**Closing Date**
- 15/04/2024

**Ref No**
- W3307

Cheshire West and Chester Council is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

**PRINCIPAL RESPONSIBILITIES**:
1

Provide general administrative support including photocopying, filling, scanning, minute taking, developing and utilising standard letters and pre-formatted documents, PowerPoint presentations and reception duties to ensure the efficient and effective delivery of supports to ensure service needs are met and business levels maintained. Ultimately, undertake activities connected with supporting the work of the service ensuring that activities are properly operated to achieve optimum efficiency and effectiveness

2

Manage the respond to all enquiries to ensure prompt accurate communication standards are met and maintained. That up to date, accurate and relevant information is provided so that enquirers can be informed in their decision making

3

Input to and update service and customer data bases ensuring that the accuracy and integrity of the information is maintained. Retrieve and extract data in the form of summary reports, excel spreadsheets or word documents so that managers and external organisations and agencies can be assisted in their decision making to enable them to control budgets

4

Respond to feedback about performance in a positive and sympathetic manner identifying potential areas for improvement to systems, functions and activities and referring to an appropriate supervisor or manager ensuring quality standards and service needs are met and business levels maintained

5

Organise and assist in service and business process reviews and projects to ensure managers are supported in their planning to implement, streamlined, cost effective services

6

Undertake activities connected with supporting the work of the team ensuring they are properly operated to achieve optimum efficiency and effectiveness

7

Assist the service in delivering business processes, reviews and projects to ensure managers are supported in their planning to implement, streamlined, cost effective services

NOTE

Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.

This role is a **flexible worker style** and this means that the role will work at the most effective locations and at the most effective times, respecting the needs of the task, the customer, the individual and the team.. Many services and customers span across the Borough and therefore you may be required to work at any location in Cheshire West and Chester.

Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12 per hour for all contracted hours.



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